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Mercedes-Benz of Westmont - Service Center

Westmont, IL

4.6
332 Reviews

332 Reviews of Mercedes-Benz of Westmont - Service Center

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August 18, 2023

Friendly staff. Service manager Mr Timothy was very professional and helpful. And get my loner ready in timely manner. More

by kakaji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Timothy
Report | Print
Aug 27, 2023 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 17, 2023

Harry was great. Thanks. Tim Ryan. Great job as usual.aaaa aaa aa aaa aaa More

by Tjmr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
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Aug 23, 2023 -

Mercedes-Benz of Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 17, 2023

Prompt & efficient service. Work needed on my vehicle was done on time as promised by Mr Brian Reed. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Reed
Report | Print
Aug 23, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 16, 2023

The Service Advisor Valerie was very Knowledgeable,and Informative.She answered all of my concerns. Thank You More

by bettyhines123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Campo
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Aug 19, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

August 14, 2023

The service met our expectations. We feel comfortable to come back in the future. M. R. More

by Iraiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
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Aug 18, 2023 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2023

TIM IS VERY AWSOME I GIVE HIM A 10 STAR HE IS THE BEST! !!! VERY PROFESSIONAL KNOWS HIS STUFF!!! More

by Poopbeedoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIMOTHY
Report | Print
Aug 18, 2023 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 05, 2023

Excellent, Very Professional, Understanding, Proactively positive. The service advisor is a very good listener and was always making sure that every aspect of the car was inspected and if need be fixed. More

by hporri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian - service Advisor
Report | Print
Aug 09, 2023 -

Mercedes-Benz of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 04, 2023

Service rep kept me well informed. The Lyft rides back and forth from the dealership was very convenient. Major repair was done on a timely basis and completed earlier than anticip More

by amj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
August 03, 2023

Each visit is always respectful and they take time to explain what work is going to be done and cost. I also get text messages and pictures of their findings! Would recommend them any day! I've been a cu More

by nuworldlilnice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannen
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Aug 07, 2023 -

Mercedes-Benz of Westmont responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 30, 2023

When I purchased my car in 2020, I received great service. Now, not so much. My service was supposed to cost approximately $500; it ended up costing $700. $200 was for brake service, but MB Westmont More

by creekgirl96
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service manager
Report | Print
Aug 03, 2023 -

Mercedes-Benz of Westmont responded

Thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (630) 537-0313 when you have a chance. Thank you, and we look forward to hearing from you.

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