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Mercedes-Benz of Westmont - Service Center

Westmont, IL

4.6
332 Reviews

332 Reviews of Mercedes-Benz of Westmont - Service Center

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February 19, 2022

Work done quickly and explained what was done. Harry was very informative and cordial thanks More

by rgstarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Feb 23, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2022

Courteous and efficient service every time! Shannon was very helpful. She communicated with me as promised and I was able to get my car back earlier than expected. More

by Kozy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon
Feb 19, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 14, 2022

My service experience was great, the service rep was professional and helpful, he answered all my questions and made the process very easy More

by husseinads
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Feb 17, 2022 -

Mercedes-Benz of Westmont responded

Hi Husseinads, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 10, 2022

Amazing team of professionals. I had somewhat of an emergency situation with my vehicle and the Manager and Rob worked their magic for me. Not only found me a loaner and last minute notice but had my More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob and the service manager- apologize I do not recall manager's name but he was great.
Feb 14, 2022 -

Mercedes-Benz of Westmont responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 07, 2022

As always , Westmont Mercedez always satisfy me with their service. I feel like they are honest. Shannon is very helpful and nice. More

by MyC300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Patt
Feb 10, 2022 -

Mercedes-Benz of Westmont responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 03, 2022

Attentive and knowledgeable. Had an early morning Saturday appointment and it went very smooth. Valerie was top notch. More

by kburtelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie
Feb 07, 2022 -

Mercedes-Benz of Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 01, 2022

When I dropped my car off the person (forgot her name) was efficient, courteous, and she showed around the dealership (water, coffee, restrooms, etc.). My car was ready in the timeframe she told me it wou More

by rahjoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 01, 2022 -

rahjoh responded

this is me.

February 01, 2022

Everyone at the dealership was excellent; however, the wrong recall part was ordered, so a follow-up appointment will be required. More

by Frank Wesolowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Feb 05, 2022 -

Mercedes-Benz of Westmont responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 25, 2022

Valerie is a true asset to the service teamThe Best Valerie is a true asset to the service team The Best Service anyone could offer More

by aaronosborne23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie
Jan 28, 2022 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk! Have a great day!

January 21, 2022

Always feel respected and cared for at this dealership, which is why I am a repeat customer! More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Razik
Jan 25, 2022 -

Mercedes-Benz of Westmont responded

Hi Linda, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

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