Mercedes-Benz of Westmont - Service Center

Brian was awesome! I went in for tire repair and even though I have free coverage, there was still a deductible. Brian waived that & it made my bad day a little better! I went in for tire repair and even though I have free coverage, there was still a deductible. Brian waived that & it made my bad day a little better! More

Shannon Patt was amazing and so helpful from the moment I brought my vehicle in. brought my vehicle in. More

Brought my car in for a scheduled A2 service. Brett was flying solo at 7:00 am but gave me his uninterrupted time and attention. Car was super clean when I picked it up. Very satisfied with th Brett was flying solo at 7:00 am but gave me his uninterrupted time and attention. Car was super clean when I picked it up. Very satisfied with the service. More

We recommended Sylvia she’s wonderful she take time she’s explaining everything I can tell that she put her hard to help the customer to be very satisfied we recommended her explaining everything I can tell that she put her hard to help the customer to be very satisfied we recommended her More

I didn’t feel pressured to purchase services that were necessary but could wait until I could fit them in my budget since I’m a retiree. necessary but could wait until I could fit them in my budget since I’m a retiree. More

They serviced my car very well and even provided additional discount when I asked for it. But they're never warm or friendly. Receptionist was extremely rude when I went to pay my bill. additional discount when I asked for it. But they're never warm or friendly. Receptionist was extremely rude when I went to pay my bill. More

I have been coming here for the last 4 years and the service advisor I always trust is Shannon. She is absolutely amazing in communication and takes care of all my needs very fast. Although I moved furt service advisor I always trust is Shannon. She is absolutely amazing in communication and takes care of all my needs very fast. Although I moved further from Westmont, I will still come here because of how Shannon takes care of my vehicle when in service. More

Brought in both of our cars for service yesterday and maintenance completed on both at same time so my husband and I could leave at same time. Excellent customer service. We bought our E450 sedan in 202 maintenance completed on both at same time so my husband and I could leave at same time. Excellent customer service. We bought our E450 sedan in 2020 when we came in to derive 2018 GLE Class. Yesterday we almost traded E450 sedan for electric EQS-580 due to superb salesmanship of Kimberly Cager. Service advisor offered us 20% off maintenance for 2018 GLE Class SUV which was paid maintenance. This was greatly appreciated. More

Rob was helpful, courteous and patiently answered my questions. Good service-even done more quickly than expected.! questions. Good service-even done more quickly than expected.! More

Brett in the service department was very efficient and helpful. Made the appointment a breeze. helpful. Made the appointment a breeze. More