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Mercedes-Benz of Westmont - Service Center

Westmont, IL

4.6
332 Reviews

332 Reviews of Mercedes-Benz of Westmont - Service Center

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October 27, 2022

DISSAPOINTED THAT I GOT CHARGED FOR DRIVING THE LOANER CAR FOR ONLY 9 MILES AND RETURNED IT WITHIN AN HOUR OR SO CAR WASN'T WASHED SERVICE WORK WAS TO REPLACE THE DRIVERS SEAT CUSHION AS IT HAD CRACKED More

by barry.cornell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRIAN REED SERVICE DEPT
Nov 06, 2022 -

Mercedes-Benz of Westmont responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2022

Service rep was honest and helpful. Gave very good advise. Our vehicle is so far working well. More

by Charry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 24, 2022 -

Mercedes-Benz of Westmont responded

Hi Charry, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 13, 2022

When I checked in for service I had little time to spare, but the service department was very accommodating and I was out quickly with my loner. The remainder of my service department experience was excelle More

by lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie
Oct 19, 2022 -

Mercedes-Benz of Westmont responded

Hi Lee, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 10, 2022

I was disappointed with their customer service. Made me wait too long to see an agent. More

by mkhan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't recall
Oct 16, 2022 -

Mercedes-Benz of Westmont responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0313 to discuss what we can do to help.

October 03, 2022

Have Bought and get my cars maintained here. I’ve owned 2 Mercedes. And my daughter and son-in-law have owned 5 Mercedes automobiles from Westmont location . Highly recommend Mercedes of Westmon More

by Charallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob in service dept
Oct 10, 2022 -

Mercedes-Benz of Westmont responded

Hi Charallen, thank you for your positive review. We appreciate your recommendation of Mercedes-Benz of Westmont and we hope to be of service again in the future.

October 02, 2022

Good job , good efficiency , good manners. , Good time management. & provided help in deciding about the service More

by onasib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valrie
Oct 08, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 29, 2022

Very efficient and friendly service Valerie in service dept of Mercedes of Westmont was very helpful and took care of my service needs with great care nd personal attention Very impressive More

by Amit Vyas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie campos
Oct 06, 2022 -

Mercedes-Benz of Westmont responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 26, 2022

Prompt service and very helpful overview of options. Highly recommend them. Easy to contact and updates throughout service was very helpful. More

by Vwit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Oct 02, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Westmont and we hope to be of service again in the future.

September 24, 2022

Friendly, helpful, far a way of my home? But I still go th your location for service More

by manling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name as every time different people helped me
Sep 28, 2022 -

Mercedes-Benz of Westmont responded

Hello Manling, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 23, 2022

I was in the middle of a trip from the East Coast and they were very understanding about squeezing me into their very busy service schedule. The promptly analyzed, and fixed the problem, and got me on m More

by neatpeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Campo
Sep 26, 2022 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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