Mercedes-Benz of Westmont - Service Center

This is my Dealership. Brian Reed and the entire Westmont Team Rock. I am so grateful and thankful to have found a dealership that delivers great service, along with a high Brian Reed and the entire Westmont Team Rock. I am so grateful and thankful to have found a dealership that delivers great service, along with a high level of INTEGRITY. Brian is the best because he is reliable and knowledgeable. He knows his profession and delivers excellent quality and customer service without fail, consistently. THANK YOU MB OF WESTMONT FOR HAVING MY BACK. Yvette ROSS More

My car needed service I got in right away Moe K. Helped me out so much very informative and friendly I only go when I know he’s gonna be there! Service was great Harry took my car in and told me wha Helped me out so much very informative and friendly I only go when I know he’s gonna be there! Service was great Harry took my car in and told me what they’ll be doing they keep you updated on what your car needs and send you a receipt to your phone! Overall love this location great people work there More

excellent service , excellent advisor (Rob Razik) , identified the problem and fixed it and was very professional identified the problem and fixed it and was very professional More

They broke my driver side front door trim from the car wash and he promised to order me a new replacement but until now no one calls me. wash and he promised to order me a new replacement but until now no one calls me. More

Service was good but I would’ve appreciated a car wash after paying nearly $700 for a 20.000 mile service. after paying nearly $700 for a 20.000 mile service. More

Exemplary Service Advisors- Ms Shannon Patt and Brian Reed. I will always return for service. Reed. I will always return for service. More

This dealership is specular. We have known Mr. Sam Biractar , a leader at the dealership ,for over 20 years now and have bought and/or leased many vehicles for us and our 2 chil We have known Mr. Sam Biractar , a leader at the dealership ,for over 20 years now and have bought and/or leased many vehicles for us and our 2 children as well as referred customers to the dealership.I do believe all of the experts who work there in all of the divisions deserve a raise , especially for holding it together during COVID. The service is very top notch as are the surroundings and waiting area. one thing though, loaners are very few and far between presently, probably due to COVID. Best Wishes, Dr. Patricia A Pimental ( NMC'Ltd) and spouse Dr. John O'Hara More

Brought my car for scheduled & additional repair. Dealer charges $200+ for each issue to be looked at. They say it is a corporate policy. Items that should be under warranty are not. Service represen Dealer charges $200+ for each issue to be looked at. They say it is a corporate policy. Items that should be under warranty are not. Service representative are knowledgeable and try to “work the numbers” but have to callback multiple times for stays of repair which is annoying & ultimately expensive. More

Rob, Has been my service agent for over 10 years. I have always felt comfortable driving my Mercedes’ when I know Rob has overseen the work that was required. He is very professional and knowledge I have always felt comfortable driving my Mercedes’ when I know Rob has overseen the work that was required. He is very professional and knowledgeable and has always given 100% to his clients. I trust him completely. Rebecca Caleel More

Great service. doing their best to address the customer concern. if they make an error, they admit it and fix it right away. doing their best to address the customer concern. if they make an error, they admit it and fix it right away. More