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Mercedes-Benz of Westmont - Service Center

Westmont, IL

4.6
332 Reviews

332 Reviews of Mercedes-Benz of Westmont - Service Center

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February 16, 2023

quick response, done the work as promise, great service and polite gentlemen. I will do my another Benz's service very soon, More

by KELI1401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 21, 2023 -

Mercedes-Benz of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2023

Purchased several Mercedes-Benz throughout the years. Delt with rude and sometimes dishonest service and salespersons. Stayed with Mercedes of Westmont because I never had a problem with them. Even pur More

by Ireland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales: Kimberely service:Shannon
Feb 18, 2023 -

Mercedes-Benz of Westmont responded

Hello, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 14, 2023

You are good until the car is purchased, once you get off the door, the sales department will never ask you how all is going. Even when you have a question how to set up a few new features on your vehicle, t More

by Shams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Kronon
Feb 18, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (630) 537-0313 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 12, 2023

Very professional dealership. Always keeps you up to date. Services are quick and amazing. Check out process is very fast. More

by Xinbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Feb 14, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Westmont

February 12, 2023

Dealer/Service Dept took care of a warranty issue even though Mercedes did not - VERY MUCH APPRECIATED. More

by dbier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Reed
Feb 14, 2023 -

Mercedes-Benz of Westmont responded

Hi Dbier, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

February 08, 2023

Communication was very good and description of services thorough. Tim Kronon was very accommodating and helpful. More

by Lynn_barkinge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kronon
Feb 10, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 01, 2023

Have been coming to Westmont Mercedes for many years and have ALWAYS had exceptional service! From sales to service! I always say I feel like a queen there with the red carpet treatment we receive compared More

by lauralocascio1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Feb 03, 2023 -

Mercedes-Benz of Westmont responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 31, 2023

Unbelievable courtesy and effort! !! Helpful beyond normal!!! Could not have been more accommodating. I did not buy my car from this dealer but they made me feel as if I was a long ter More

by Djrtp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie
Feb 03, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 27, 2023

The service staff have always been great and helpful. Always have availability for service dates which is great. More

by Beapal20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Jan 31, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Westmont! If you need more help, our team is available to talk -- safe travels!

January 23, 2023

The service team helped and addressed ever issue I had with my truck. The salesman that assisted me with my purchase, was very nice and helpful. More

by Deonboler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy and Mike Moran
Jan 26, 2023 -

Mercedes-Benz of Westmont responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Westmont! Don't hesitate to call us if you ever need anything. Be safe on the road!

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