Mercedes-Benz of Westminster - Service Center

Initial visit John Hobart was very helpful in getting us in the service department on very short notice. The loaner vehicle was much appreciated and allowed us to John Hobart was very helpful in getting us in the service department on very short notice. The loaner vehicle was much appreciated and allowed us to complete our business in Denver while our vehicle was in the shop. I think the assessment of our older vehicle, and the service recommended and completed was first class. You have won a new customer for my current MB and any future purchases. Thank you. Byron and Debbie King Carbondale, CO More

Nathan was very proactive in understanding my problem and moving ahead in a very professional manner to find the best solution. I had a nail puncture of my newly-purchased GLK Bluetec tire, a tire that it t moving ahead in a very professional manner to find the best solution. I had a nail puncture of my newly-purchased GLK Bluetec tire, a tire that it turns out, is not widely and quickly available. He was very courteous and friendly throughout. More

Service was prompt and well done. They also kept me in the loop on the time line and what was being done on my car. the loop on the time line and what was being done on my car. More

Customer service was excellent! I did not answer quality of work because I do not know yet since I just picked my vehicle up. I assume it is superb! of work because I do not know yet since I just picked my vehicle up. I assume it is superb! More

Owned many cars in my 71 years but this is first Mercedes. Have never seen a service dept as clean and well organized. Everyone I met was friendly and helpful. Sorry I don't recall all the names but Mercedes. Have never seen a service dept as clean and well organized. Everyone I met was friendly and helpful. Sorry I don't recall all the names but dealt primarily with Mr. Nathan Barkin. He went out of his way to get me taken care of as soon as possible. More

As usual, Tracey Strait did a perfect job scheduling, arranging a loaner vehicle and having the work performed in the timely manner. She is very professional and always willing to go out of her way to m arranging a loaner vehicle and having the work performed in the timely manner. She is very professional and always willing to go out of her way to make sure my needs are met! Thank you Tracey. More

Been treated really good by your team since we first walked into the dealership, nice to see a dealership that still treats people like people and not cattle! Thank you! walked into the dealership, nice to see a dealership that still treats people like people and not cattle! Thank you! More

We have been a customer since the dealership opened under the previous name, Glauser. The staff is friendly, location convenient,amenities such as loaner cars are greatly appreciated. The cars are always f the previous name, Glauser. The staff is friendly, location convenient,amenities such as loaner cars are greatly appreciated. The cars are always fixed right the first time. Thank you very much! More

Thus far I have been completely satisfied with the professionalism and courtesy shown to me by MB Westminster. I picked up a very low mileage CPO C300. Unfortunately it was hit in a parking lot after professionalism and courtesy shown to me by MB Westminster. I picked up a very low mileage CPO C300. Unfortunately it was hit in a parking lot after less than a week of ownership. Josh Grimm my sales rep was Johnny on the spot and hooked me up with Jeff to get the repairs squared away. Considering it was a holiday week, I was impressed with how quickly they scheduled the repair.A service driver picked my car up from my home (about 35 miles from the dealership) and left me a loaner to use until the repairs were completed. They missed the mark on the initial estimate of repairs and I ended up spending a little over $120 more than anticipated. It was worth the money to have it fixed rather than being frustrated every time I saw the blemish on my newly purchased Merc. That being said I would have rather been quoted high and come in lower - that would have made my Christmas Eve rather than being hit with a higher bill; but in the end the service recieved was fantastic, very prompt, and from what I can tell the repair is flawless. More