Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Westminster
Westminster, CO
514 Reviews
Mercedes-Benz of Westminster is all about customer satisfaction. Whether you're coming in to shop for the vehicle of your dreams or scheduling an oil change, we strive to exceed our client's expectations.
We have a skilled and knowledgeable Sales staff with many years of experience satisfying our customer's needs. Located in Westminster, Colorado, the staff at Mercedes-Benz of Westminster will help you find the vehicle of your dreams. We offer a searchable online inventory of new Mercedes-Benz, along with well-maintained pre-owned vehicles by today's top manufacturers. Come on in and take a test drive! Our Sales staff will help you find that new or pre-owned car you have been searching for.
Mercedes-Benz of Westminster has taken the meaning of customer service to heights never before seen in Colorado. Complimentary services that are offered to our customers include: vehicle pick-up and delivery (within a three-hour radius of the dealership), personal presentation of a test-drive vehicle at your home or office and an expert delivery specialist to guide you through the nuances of ownership and operation.
Our goal is to establish a long term relationship with each and every one of our customers. Here at Mercedes-Benz of Westminster our employees are not only knowledgeable but courteous and respectful, making it easy to build those meaningful relationships. We know your time is valuable and we'll never take you for granted. It's not about us, it's all about you, the customer. This mindset is what makes Mercedes-Benz of Westminster a great place to shop for your next luxury vehicle. Please come in or take a look around our website at mbwestminster.com, and experience the difference of total customer satisfaction.
If you would like to make an appointment or have any questions, please call us and we'll be happy to serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 514 reviews
November 28, 2015
Great atmosphere and customer service Mercedes Benz of Westminster exhibits a very welcoming atmosphere when considering other dealerships. The customer service here is the best I've exper Mercedes Benz of Westminster exhibits a very welcoming atmosphere when considering other dealerships. The customer service here is the best I've experienced. They provide snacks and coffee in the waiting room and the service employees routinely check in update the status of your car with you. More
by Aron
November 28, 2015
Experience Shawna was absolutely amazing! No pressure, very professional and knowledgeable . I have purchased 3-4 cars new and now a pre owned Benz from Westmins Shawna was absolutely amazing! No pressure, very professional and knowledgeable . I have purchased 3-4 cars new and now a pre owned Benz from Westminster. The same attention was given as when I purchased new. More
by 23paco
Employees Worked With
Greg Weiler, Nathan Barkin
November 27, 2015
Pleasant, quick, and smooth! After visiting and calling numerous dealerships across the nation, I wanted to do business with Westminster because of their superior customer service After visiting and calling numerous dealerships across the nation, I wanted to do business with Westminster because of their superior customer service and willingness to go the extra mile to make sure everything was to my satisfaction! Jim Plank, my salesman, was excellent. Jared, the sales manager, gave me the deal of a lifetime, and Rick, the finance manager, was thorough and quick. Lastly, Jeff, the technical guru gave me a complete run thru of all the vehicle's features. I'd recommend anyone looking for a great all around car buying experience to give these guys a call! More
by Pianogman
Employees Worked With
N/ A, Rick Nicholas, Jim Plank, Jeff Shi
November 27, 2015
Have bought two Mercedes and love them both! Bought my first Mercedes ever 18 months ago. Then my second a year ago. Had a salesperson for my first one who left. Then met the ever humble Jim plan Bought my first Mercedes ever 18 months ago. Then my second a year ago. Had a salesperson for my first one who left. Then met the ever humble Jim plank. He has been such a joy to work with. Look forward to going in for service because he always takes the time to chat and he is a very sincere and caring person who is very trustworthy. Mercedes Benz is very lucky to have him. More
by Marjie H
Employees Worked With
Linda Konecny, Jim Plank
November 26, 2015
Excellent customer service Went in to look at the new smart car while I was getting my oil changed in service. worked with Shawna Coyle and she was great! she made my car buying Went in to look at the new smart car while I was getting my oil changed in service. worked with Shawna Coyle and she was great! she made my car buying experience the year before amazing and I will go to her again for future purchases! More
by smartcar93
November 25, 2015
Jim Plank is a true professional Did not have a specific vehicle in mind initially when I went into the dealership. Jim was able to help me hone in on what exactly I needed and helped Did not have a specific vehicle in mind initially when I went into the dealership. Jim was able to help me hone in on what exactly I needed and helped accommodate my pricing needs. Was very happy with end result. He was a true professional and pleasure to work with. No sales pressure whatsoever. I would refer him to anyone in the market to buy a car. A+ More
by rlan79
Employees Worked With
Jim Plank
November 25, 2015
My new MB salesperson for life I am a busy female professional living in Denver. When it came time to upgrade from my old C class, I didn't have time to drive around and haggle pric I am a busy female professional living in Denver. When it came time to upgrade from my old C class, I didn't have time to drive around and haggle prices. I called MB Westminster and had the good fortune to be connected with Shawna. I was between a model she had and one at the much closer MB Denver. She was willing to negotiate with me via phone and text, saving me at least an hour of time (time=money). Once she beat the MB Denver price, I headed straight to Westminster to pick up my SUV. I have been 100% satisfied with it since that day 3 months ago. She even called me to check on me several times after the transaction. Super professional, super sweet, super easy transaction. I highly recommend Shawna and will definitely follow her to any MB dealership as a lifelong Mercedes enthusiast. More
by RLS80220
November 24, 2015
Jorge was great to work with. Jorge was very curdious, efficient, and valued my time. The facility was very inviting and the employees were friendly. I would highly recommend this Jorge was very curdious, efficient, and valued my time. The facility was very inviting and the employees were friendly. I would highly recommend this dealership! More
by Carid
Employees Worked With
Jorge Martinez
November 23, 2015
Found just what we were looking for We had a specific vehicle in mind when we came to the dealership and Jeremy helped make the deal happen. His knowledge stemming form his background in We had a specific vehicle in mind when we came to the dealership and Jeremy helped make the deal happen. His knowledge stemming form his background in the service department was an added bonus. As long time Mercedes owners we knew we would be pleased with our third one, and we are! We would definitely work with Jeremy again. More
by happ2015
Employees Worked With
Jeremy Winter
November 22, 2015
Sales experience Jim Plank is very personable and professional. He has followed up when appropriate to make sure I'm satisfied with my car. I would recommend him to a Jim Plank is very personable and professional. He has followed up when appropriate to make sure I'm satisfied with my car. I would recommend him to any of my friends.. More
by Tom Curtis
Employees Worked With
Nathan Barkin, Jim Plank
