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Mercedes-Benz of Westminster

Westminster, CO

3.4
514 Reviews
Mercedes-Benz of Westminster is all about customer satisfaction. Whether you're coming in to shop for the vehicle of your dreams or scheduling an oil change, we strive to exceed our client's expectations. We have a skilled and knowledgeable Sales staff with many years of experience satisfying our customer's needs. Located in Westminster, Colorado, the staff at Mercedes-Benz of Westminster will help you find the vehicle of your dreams. We offer a searchable online inventory of new Mercedes-Benz, along with well-maintained pre-owned vehicles by today's top manufacturers. Come on in and take a test drive! Our Sales staff will help you find that new or pre-owned car you have been searching for. Mercedes-Benz of Westminster has taken the meaning of customer service to heights never before seen in Colorado. Complimentary services that are offered to our customers include: vehicle pick-up and delivery (within a three-hour radius of the dealership), personal presentation of a test-drive vehicle at your home or office and an expert delivery specialist to guide you through the nuances of ownership and operation. Our goal is to establish a long term relationship with each and every one of our customers. Here at Mercedes-Benz of Westminster our employees are not only knowledgeable but courteous and respectful, making it easy to build those meaningful relationships. We know your time is valuable and we'll never take you for granted. It's not about us, it's all about you, the customer. This mindset is what makes Mercedes-Benz of Westminster a great place to shop for your next luxury vehicle. Please come in or take a look around our website at mbwestminster.com, and experience the difference of total customer satisfaction. If you would like to make an appointment or have any questions, please call us and we'll be happy to serve you.
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10391 Westminster Blvd

Westminster, CO

80020

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Showing 514 reviews

January 25, 2018

GREAT EXPERIENCE. NO PRESSURE John is not your typical salesman. He was very honest, Knowledgeable and very helpful. Couldn't be a nicer person. Rick nicholas was our finance gu More

by susied
Recommend Dealer
Yes
Employees Worked With
Rick Nicholas, John Mattis
January 24, 2018

Excellent customer service Wonderful customer service and general service manager was helpful in out of warranty work. Kept in touch throughout process. Used valet service which More

by Janellec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
January 21, 2018

Horrible customer service!!! This dralship is a joke especially this guy, I went in for a simple procedure and it took more than an hour to make any kind of progress. After wastin More

by Rmen2284
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Weiler
Jan 30, 2018 -

Mercedes-Benz of Westminster responded

This customer arrived at our dealership after Service Department had closed and we tried to accommodate him. In sales we must confirm with the service department before we can release vehicles to clients. I did spend a fair amount of time trying to confirm a reported previous payment only to find out that the customer wanted to make the payment right then. This was a mistake on my part but I do not work in Service and was just trying to make sure the car was ready to be given to the customer after Service had closed for the night. The customer’s initial frustration at the situation was perfectly understandable and those concerns were valid. However, despite our attempt to accommodate the customer after Service had closed he became verbally abusive and very demeaning to our dealership and its employees. We are a 100% Customer Service driven organization. To be successful at servicing and selling luxury cars Customer Service must be paramount. We also have a responsibility to protect our employees as well as the customer’s vehicles that are in our possession. Greg Weiler New Car Sales Manager

January 16, 2018

Steve Litwin We have been working with Steve Litwin for 10 years, every time it's been a great experience, Steve is amazing he always works with us closely, takes More

by Jackie azar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Rick Nicholas, Steve Litwin
January 12, 2018

a very comfortable environment and great staff We researched the car on line and contacted MB of Westminster. We spoke with Marty Martinez and arranged to view the car. Marty was very easy to deal More

by kathnpete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz "KB" Yazdanfar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty Martinez
December 31, 2017

Always a ‘First Class’ and pleasureable experience Just leased another vehicle from Mercedes Benz of Westminster. The team is always fantastic to work with and I proudly choose to remain a loyal cus More

by Kbolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz "KB" Yazdanfar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadyn Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Miller, Taylor Stephens, Keith Rhodes
December 23, 2017

Excellent sales service. Low key and very professional. I worked with Hadyn Roberts and "KB" the financial manager. They were absolutely professional, low key and very enjoyable to interact with. Both were More

by Mean Grumpy Old Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz "KB" Yazdanfar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hadyn Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martin
November 07, 2017

Excellent service even when programming a key was difficult and confusing. We lost a key back in March and it was never found. Bought a replacement and had it programme More

by castel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Middleton
November 04, 2017

Beyond next level happening here! I've worked with this dealership in the past and kick myself for ever going anywhere else. From the first call I made to Josh Grimm to the last handsh More

by Neil Bowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kambiz "KB" Yazdanfar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Grimm
October 25, 2017

Thank you Linda Konecny My Smart car the Bumble Bee 11 was recalled so I called Linda Konecny who I have always had for the care of my first and second Smart Cars. She was s More

by 1Marjie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Konecny
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