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Mercedes-Benz of Westminster

Westminster, CO

2.5
519 Reviews

10391 Westminster Blvd

Westminster, CO

80020

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Showing 519 reviews

April 24, 2021

Cesar was amazing and made this whole car process so easy for my family & I. He was friendly and also spoke Spanish, which helped my dad out so much! More

by Stacygrado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
Apr 25, 2021 -

Mercedes-Benz of Westminster responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2021

Really unfortunate experience. Shipped the car without a temp tag. Once we wired them the $ then they told us no temp tag. They claim some Colorado law forbids them from putting temps on cars. More

by BM76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Joshua Grimm
Apr 23, 2021 -

Mercedes-Benz of Westminster responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (303) 410-7822 to share more details about your visit so we can make things right.

April 12, 2021

Extremely poor experience here with a lease. Be advised, even though you think the “finance department” is part of the dealership, it is actually a separate arm of MB Finance / Daimler and they abs More

by MBlevinsNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Taylor Stephens, Kevin Steward, Alec Brobston, Rick Nicholas, Kambiz "KB" Yazdanfar, Anthony Ulibarri, Ben Hosseini, Keith Rhodes
Apr 13, 2021 -

Mercedes-Benz of Westminster responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (303) 410-7822. We look forward to hearing from you.

Apr 21, 2021 -

MBlevinsNC responded

I called the number listed above today. It said that I had reached Kevin‘s voicemail at Mercedes Westminster. I left my name and my cell phone number. No one has called back yet. Edited - Next day, still no call.

May 05, 2021 -

MBlevinsNC responded

It is now May 5, 2021. Kevin never responded. After MB Finance admitted that they failed to keep me in the proper communication loop ref a vehicle I co-leased through this dealership I have, very unhappily, reached a financial settlement agreement in writing with MBF and paid it in full. Neither MBF nor the dealership will respond to emails or phone calls asking for the statement showing the balance paid in full. I had to have a branch of the mortgage company I am using to purchase a home contact them. The mortgage company was finally able to get documentation that the amount was settled in full, but I cannot get verification from Mercedes personally. Summary, everything bad you ever heard about a lease and a dealership can and may happen to you via MB Westminster. Sad but true. Hope you don’t get the same treatment. I’m done here.

February 18, 2021

Interacted with Tomas and his manager Nick at Westminster while shopping for a custom 2021 Sprinter 144 high roof order. My initial call to the dealership I was greeted by Tomas who basically just said what More

by summitcoshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tomas Del Bano, Nick Digiacomo
Feb 22, 2021 -

Mercedes-Benz of Westminster responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (303) 410-7822 to share more details about your visit so we can make things right. Have a great day!

February 09, 2021

Great overall experience. Extremely helpful and great service. We purchased the car from our home in Salt Lake City, Utah. Transaction was as smooth as you could want. More

by bstrong116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wolfgang Roeck
Feb 10, 2021 -

Mercedes-Benz of Westminster responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 09, 2021

Max Hibbard always is willing to bring the most kind, professional and effective customer support and help. He is outstanding regarding to giving you on time and effective communication to solve any ques More

by paularango1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Hibbard, Hadyn Roberts
Feb 10, 2021 -

Mercedes-Benz of Westminster responded

Paul, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Westminster we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 08, 2021

My recent service at Mercedes-Benz Westminster (A and new tires) went smoothly and efficiently and I received a lovely loaner in the meantime. My service rep, Andre, was excellent to work with. More

by christopherlause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Feb 10, 2021 -

Mercedes-Benz of Westminster responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Westminster

February 01, 2021

Exceptional experience. I came in to purchase a new vehicle and have service on my current vehicle. Everything was done on time and the people are all 5 star. More

by jvgoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service 5 stars, Kambiz "KB" Yazdanfar, Joshua Grimm
Feb 02, 2021 -

Mercedes-Benz of Westminster responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2021

Communication was excellent during the time our vehicle was in the shop. the updates on the work being performed were timely and the service, as always was very good. More

by cdlperkins222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Blake
Jan 27, 2021 -

Mercedes-Benz of Westminster responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2021

We truly enjoyed our entire experience with Mercedes-Benz Westminster. Everyone was super helpful, very friendly, and extremely respectful. Our sales consultant, Tomas del Bano, was amazing. He listened inte More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomas del Bano, Kambiz "KB" Yazdanfar
Jan 25, 2021 -

Mercedes-Benz of Westminster responded

Hi Melinda, thank you so much for your feedback about Mercedes-Benz of Westminster! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

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