Mercedes-Benz of Westminster
Westminster, CO
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Cesar was amazing and made this whole car process so easy for my family & I. He was friendly and also spoke Spanish, which helped my dad out so much! for my family & I. He was friendly and also spoke Spanish, which helped my dad out so much! More
Really unfortunate experience. Shipped the car without a temp tag. Once we wired them the $ then they told us no temp tag. They claim some Colorado law forbids them from putting temps on cars. temp tag. Once we wired them the $ then they told us no temp tag. They claim some Colorado law forbids them from putting temps on cars. More
Extremely poor experience here with a lease. Be advised, even though you think the “finance department” is part of the dealership, it is actually a separate arm of MB Finance / Daimler and they abs advised, even though you think the “finance department” is part of the dealership, it is actually a separate arm of MB Finance / Daimler and they absolutely do not communicate with each other once they have you in their grip. Be very very vigilant or the dealership and Daimler will fleece you deeply. More
Interacted with Tomas and his manager Nick at Westminster while shopping for a custom 2021 Sprinter 144 high roof order. My initial call to the dealership I was greeted by Tomas who basically just said what while shopping for a custom 2021 Sprinter 144 high roof order. My initial call to the dealership I was greeted by Tomas who basically just said what I wanted wasn't in stock. I had to literally say "So you're unable to order or look further than you immediate inventory?" – this was pretty dead in the water. Received an email from Tomas with the wrong color and some other specs incorrect (I listed 3-5 must have specs/color on phone multiple times) and then complained about the experience. Nick chimed in, offered a discount over any other dealer. It is like pulling teeth to interact with their sales team and they seem to disregard what you say. After test driving and having a good experience at another dealership, I sent the specs I received a quote for and asked if they can beat it better than their discount as I was not comfortable with their communication or quality at MB Westminster; when Nick gave me the ultimatum of a deposit same-day, I told him add another $500 and I'll do it, explained my apprehension with the dealership and welcomed to schedule a phone call same-day. He then pulled his offers back to the original discount and basically told me to buzz off if I don't like it. More
Great overall experience. Extremely helpful and great service. We purchased the car from our home in Salt Lake City, Utah. Transaction was as smooth as you could want. service. We purchased the car from our home in Salt Lake City, Utah. Transaction was as smooth as you could want. More
Max Hibbard always is willing to bring the most kind, professional and effective customer support and help. He is outstanding regarding to giving you on time and effective communication to solve any ques professional and effective customer support and help. He is outstanding regarding to giving you on time and effective communication to solve any question or issue you may have. More
My recent service at Mercedes-Benz Westminster (A and new tires) went smoothly and efficiently and I received a lovely loaner in the meantime. My service rep, Andre, was excellent to work with. tires) went smoothly and efficiently and I received a lovely loaner in the meantime. My service rep, Andre, was excellent to work with. More
Exceptional experience. I came in to purchase a new vehicle and have service on my current vehicle. Everything was done on time and the people are all 5 star. vehicle and have service on my current vehicle. Everything was done on time and the people are all 5 star. More
Communication was excellent during the time our vehicle was in the shop. the updates on the work being performed were timely and the service, as always was very good. was in the shop. the updates on the work being performed were timely and the service, as always was very good. More
We truly enjoyed our entire experience with Mercedes-Benz Westminster. Everyone was super helpful, very friendly, and extremely respectful. Our sales consultant, Tomas del Bano, was amazing. He listened inte Westminster. Everyone was super helpful, very friendly, and extremely respectful. Our sales consultant, Tomas del Bano, was amazing. He listened intently at what we were looking for, and was very accommodating throughout the entire experience. Thank you, Tomas! More





