Mercedes-Benz of West Covina - Service Center

I have to highly recommend the service advisor Jeremy Wang. He is extremely professional and truly make you feel comfortable knowing your cars will be serviced completely without fault. Jeremy provided m Wang. He is extremely professional and truly make you feel comfortable knowing your cars will be serviced completely without fault. Jeremy provided me accurate information and I was very satisfied with the work performed. More

Jeremy Wang is the Greatest. Everytime I come in or I need him for something Jeremy makes it happen. Jeremy always takes the time to address all my concerns with my vehicle. Based on the experiences we h need him for something Jeremy makes it happen. Jeremy always takes the time to address all my concerns with my vehicle. Based on the experiences we have had with other Mercedes dealerships Penske surpasses them all. I highly recommend Jeremy Wang and the entire service staff behind the scenes that make the dealership More

the service here is one of the best around, brought my car into service and everybody was nice and friendly, Mr. wang took care of me and made it easy for me to get in and out with no hassle. would recomm car into service and everybody was nice and friendly, Mr. wang took care of me and made it easy for me to get in and out with no hassle. would recommend anybody to go to jeremy for your service needs More

I start working with Jeremy Wang since 2008. Jeremy is my best advisor, he was always friendly and helpful. I am extremely satisfied with his outstanding service. I would recommed my friends to Jeremy fo my best advisor, he was always friendly and helpful. I am extremely satisfied with his outstanding service. I would recommed my friends to Jeremy for their service needs. Also, the dealer is composed of highly decicated professionals, very knowlegeable, highly trained and dedicated. More

Friendly and convenient services, there is no language obstacle in communication. Only thing needed to be improved is the loan car service, the loan car is too low end compared to Mercede Benz. Lexus's lo obstacle in communication. Only thing needed to be improved is the loan car service, the loan car is too low end compared to Mercede Benz. Lexus's loan car is the same manufacturer's cars for customers. More

I have been to Penske Mercedes-Benz for service before and I feel that If you own this quality of automobile you would be cheating yourself if you didn't go to this dealership. The service that I experien and I feel that If you own this quality of automobile you would be cheating yourself if you didn't go to this dealership. The service that I experienced by George is exceptional. I Highly Recommend "Penske Mercedes-Benz", and Mr. Kakish for all of your service needs. More

Visit due to headlamp uneven and when the fan is on there is an abnormal motor plastic rubbing noise from the passenger side. They found out the headlight clip was broken so they fixed it and the car is rid is an abnormal motor plastic rubbing noise from the passenger side. They found out the headlight clip was broken so they fixed it and the car is riding very smooth now. Thanks Jeremy for your knowdlege. More

I've been coming to this dealer for quite some time now and it's always a pleasant experience. Peter's always made me feel welcomed and "belonged" there even with all the customers that he handles on a day and it's always a pleasant experience. Peter's always made me feel welcomed and "belonged" there even with all the customers that he handles on a day to day basis. I always feel that my best interest is always considered when my car is in his hands. More

I brought my dad's car in for service; first time at this dealership. Through the years, I have gotten used to getting bad service from other dealerships, just because I am a female customer AND that I know dealership. Through the years, I have gotten used to getting bad service from other dealerships, just because I am a female customer AND that I know about cars. Peter was respectful of my questions and gave very informative answers about the service(s) they offer, whereas employees from other dealers would become demeaning and then just tell me: "because WE don't do that". I appreciate his patience and friendliness; and in addition, he made it reassuring that the service I came in for will be done properly. I will be back (or will send my dad there)! More

I have my car service at Penske for over 8+ years and i have been with few different service advise but Jeremy is the reason that i will keep going back to Penske. Great service, never let me down. he is have been with few different service advise but Jeremy is the reason that i will keep going back to Penske. Great service, never let me down. he is alway friendly and always return my call, even if he is busy he stay late after the shop is closed still return my call and answer all my questions. great job Jeremy!!!!!!!!!!!!!! More