Mercedes-Benz of West Covina

The finance Manager Ted Cheu was very helpful and always did his very best to get us what we wanted. He is very honest and straight forward, he does not play games like other Mercedes dealers. I highly re did his very best to get us what we wanted. He is very honest and straight forward, he does not play games like other Mercedes dealers. I highly recommend Ted Cheu at Penske, he made the whole process easy and hassle free! More

Excellent service from finance manager Ted Cheu! The Excellent service from finance manager Ted Cheu! The best new car purchase experience ever! Would recommend Penske Mercedes-Benz of West Covina to a Excellent service from finance manager Ted Cheu! The best new car purchase experience ever! Would recommend Penske Mercedes-Benz of West Covina to all my friends and family! More

do not bring your car here for service, UNACCOUNTED EXTRA MILEAGE ADDED TO THE CAR, damage to paint and scratches to the leather, damage to the rims!! you'll be sorry!! MILEAGE ADDED TO THE CAR, damage to paint and scratches to the leather, damage to the rims!! you'll be sorry!! More

Tina was great to work with, she has helped us with our last 3 leases and I just refered a friend to Tina and she did indeed purchase a new car from her, Tina is the best. last 3 leases and I just refered a friend to Tina and she did indeed purchase a new car from her, Tina is the best. More

Overall experience with this dealer from sales, financing to service has been exceptional. I would highly recommend the Finance Manager Ted Cheu. He was patient, honest, professional and knowledgeable. to service has been exceptional. I would highly recommend the Finance Manager Ted Cheu. He was patient, honest, professional and knowledgeable. More

I've bought and leased many cars, and I can say this was a most enjoyable experience.Tina Barela was efficient, honest, and most friendly.I feel I got a great car; great price; and absolutely no surprises w a most enjoyable experience.Tina Barela was efficient, honest, and most friendly.I feel I got a great car; great price; and absolutely no surprises when the papers needed to be signed.The after deal followup by Tina was outstanding.It wasn't like once you drive off, you are forgotten, and on to the next customer.Looking forward to a long relationship with Mercedes and Penske Motorcars. More

Everytime I have dealt with Mr. Hijazi I was treated like royalty. I love my new Mercedes. Penske is my only source. I highly recommend!! Thank You! royalty. I love my new Mercedes. Penske is my only source. I highly recommend!! Thank You! More

I have bought several mercedes in the past 30 years, but this time was different. I always bought a mercedes with less than 5,000 miles on it, but usually a pre owned vehicle. While visiting Penske in West this time was different. I always bought a mercedes with less than 5,000 miles on it, but usually a pre owned vehicle. While visiting Penske in West Covina Craig Tom recommended Tina Barela...and what a great experience this was. Tina was very friendly, professional and efficient. She not only answered all our questions but she checked on me later after the deal, just to make sure I was happy with my car. I got the greatest car at a good price. Even now I consider her a friend that I can call her with any question re. my car, (and I have). Greatest costumer service in Southern California; and guess where I am buying my next mercedes... Penske Merceds Benz of West Covina without a doubt. More

Fadi was excellent at showing me the perks of purchasing a used car vs. a new car! He was very informing and fair. I will recommend him to my family and friends. a used car vs. a new car! He was very informing and fair. I will recommend him to my family and friends. More

George Kakish assisted me with a windshield replacement great service !!!I will be back again , George has assisted my family in-laws the Johnstons .....From the time I showed up to be greeted for servic great service !!!I will be back again , George has assisted my family in-laws the Johnstons .....From the time I showed up to be greeted for service to dealing with George and to the rental car department ...Great job !!!!! More