Mercedes-Benz of West Chester Ohio

First class treatment from Mercedes of West Chester, OH This was our 5th purchase from Mercedes of West Chester. I received great customer service from everyone in every department....as usual. Special tha This was our 5th purchase from Mercedes of West Chester. I received great customer service from everyone in every department....as usual. Special thanks to Andreas for his pro-active approach in helping me with my new car purchase. I would recommend this dealer to any friend or family member. Pam L. More

I had a great experience there ! Everyone there is very honest helpful and friendly!! They all make me feel very important and they able to answer all the questions that I've asked. Everyone there is very honest helpful and friendly!! They all make me feel very important and they able to answer all the questions that I've asked. More

Great Customer Service Andreas was great to work with and very helpful in quickly getting answers to all our questions, setting up a test drive, and moving through paperwork Andreas was great to work with and very helpful in quickly getting answers to all our questions, setting up a test drive, and moving through paperwork. There was no pressure to make the purchase. More

Total Experience I trust Will and MB of West Chester. The MB finnancing was a big plus. Jason is great to work with also.The service dept over the years is contant. th I trust Will and MB of West Chester. The MB finnancing was a big plus. Jason is great to work with also.The service dept over the years is contant. this is my 4th MB from Wewt Chester and Will. More

Thank you! Andreas was great throught the buying process. I found the process at Mercedes of West Chester low pressure. I was able to test drive many cars, and Andreas was great throught the buying process. I found the process at Mercedes of West Chester low pressure. I was able to test drive many cars, and was treated welll from start to finish. Highly recommended. More

Professional, Knowledgeable, Attentive!! This is our second MB and we are thrilled with the car and the service. Had a wonderful experience working with Chris before and he was also very help This is our second MB and we are thrilled with the car and the service. Had a wonderful experience working with Chris before and he was also very helpful this time. Andreas was outstanding. He made us feel welcome and comfortable from the very beginning. When we went in, we had one car in mind. However, we soon changed our minds. Andreas was very patient as we considered many different models and colors. He is also very knowledgeable about the cars and answered all our questions. One of your questions below is - how long should it take to buy a car? Andreas will never rush you. You can take as long as you need. He cares about your needs. Thanks Andreas, Chris, and all the team. Really love our beautiful new CLA!!! We are happy to continue our relationship with MB of West Chester. More

Simple and Accommodating Chip and Chris were very accommodating and sensitive to my time constraints. They made the experience simple and easy without wasting a lot of time. Chip and Chris were very accommodating and sensitive to my time constraints. They made the experience simple and easy without wasting a lot of time. I appreciate that! More

Repeat Business This is the second time I have visited this dealership due to the professionalism and attention to what I want in a car from the salesperson, Will Jon This is the second time I have visited this dealership due to the professionalism and attention to what I want in a car from the salesperson, Will Jones. I would consider myself a difficult client, therefore, the fact that I have now returned for the second time and also have begun referring others to Will, is a true testament to my overall satisfaction in the process. Furthermore, the sales process did not stop with Will. I also worked with Tom Cooperstein and in the financing portion, he presented options and did not push products that were not applicable. That approach made me more willing to consider other options and buy them. My next car will be a Mercedes and I will continue to work with Will in that process. Thanks More

What a great experience buying a car!! I went in to test drive a C class and from the moment I walked in, Andreas was the BEST! He was so very helpful and Patient as it took about 2 and a I went in to test drive a C class and from the moment I walked in, Andreas was the BEST! He was so very helpful and Patient as it took about 2 and a half weeks to decide exactly what I wanted. Andreas found the right car for me! He was never pushy or rushed! I will definitely buy my next car from him! Chris Johnson and Tom Cooperstein also helped to make this experience the best car buying experience I have ever had!! Thanks MB West Chester, I am a customer for life!! More

Best experience yet with a car dealership. I had an unhappy experience with another zmercedes dealer in another state. West Chester more than made up for that. Everyone was very helpful and pa I had an unhappy experience with another zmercedes dealer in another state. West Chester more than made up for that. Everyone was very helpful and patient as well as professional. I would especially recommend Brian Murphy who certainly knows his machine and customer. More