Mercedes-Benz of Wesley Chapel - Service Center

I went to the dealer for a multipoint inspection,and it took them 10 hr to check 4 tires and replace 2 of them,and still didn’t fix them.The service manager has to come out of his office to be able to get took them 10 hr to check 4 tires and replace 2 of them,and still didn’t fix them.The service manager has to come out of his office to be able to get my car fix and leave after a 10 hours of waiting. Terrible work professionalism and time management. More

Fast and reliable service. They were very helpful and patient with me. 10/10 would recommend They were very helpful and patient with me. 10/10 would recommend More

Very good service. Everything was explained well and also provided car wash inside and outside. Everything was explained well and also provided car wash inside and outside. More

Very efficient process! Friendly staff. In and out quickly. Matthew was very knowledgeable and courteous. Friendly staff. In and out quickly. Matthew was very knowledgeable and courteous. More

I was greeting when I arrived at the dealership and my service advisor Darrell Williams sat down and explained everything to me service advisor Darrell Williams sat down and explained everything to me More

Flexible and courteous. I didn’t have to wait long and they they keep me updated the whole time I was there. I didn’t have to wait long and they they keep me updated the whole time I was there. More

Service Representative Darrell Willams took great care in providing me quick service in getting my car in and out quickly. The Service department overall always has done a great job with my vehicle.Hats off providing me quick service in getting my car in and out quickly. The Service department overall always has done a great job with my vehicle.Hats off for MB Wesley Chapel. For taking great care of my 2023 QVS 450+. More

The service was excellent. Dropped off the car, went and had lunch, and was called to pick up the car as I was heading home. Always a great experience when I see DARRELL WILLI Dropped off the car, went and had lunch, and was called to pick up the car as I was heading home. Always a great experience when I see DARRELL WILLIAMS! More

I went to them because the Mercedes Benz Clearwater was pricey. They were even pricier than them. They cleaned my car after service (I know its free but for the prices you pay they could have at least clea pricey. They were even pricier than them. They cleaned my car after service (I know its free but for the prices you pay they could have at least cleaned my window) and they didn't even touch my window glass. It took 4 hours for an oil change at 7am in the morning and I was right on time. (I left at 11) The quickest thing I got was a quote for a trade in that the service man had to ask 2 times for. Overall if you are pricey then treat your customers pricey it was a Mercedes Dealership with Kia Service. Not the services I expect when I pay 600 bucks for an oil change. More

My dream was to own a Mercedes Benz. I finally got to a point in my life where it became reality. I purchased from MB of Wesley Chapel. Everything from the purchase of the vehicle to ser I finally got to a point in my life where it became reality. I purchased from MB of Wesley Chapel. Everything from the purchase of the vehicle to service was been troublesome. After two years and some unresolved service issues, I am no longer a MB owner due to my experience with this dealership. The service advisor was fantastic and truly sought to resolve the service issue, but there was no resolution for the issue even though it affected every model. More