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Mercedes-Benz of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
285 Reviews

285 Reviews of Mercedes-Benz of Wesley Chapel - Service Center

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May 15, 2022

Immaculate and sharp. They treated me like I was welcome and gave me the service I needed without any problems and even a couple laughs. I'd buy my next AMG here. More

by Mbwc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Williams
May 17, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 13, 2022

I was told 2 hours wait. Turned to 4/12 hours wait with out update. More

by jimmymac
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can not remember
May 17, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 200-7788 to discuss what we can do to help.

May 09, 2022

Great friendly atmosphere and personalized treatment. Open communication with the customer and effort to provide updates. More

by lmsosik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Allen
May 10, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2022

Excellent services, Mr Thomas was very professional in his explanation of the needed maintenance problem ,was very prompt on contacting me with updates More

by kamer2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
May 08, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 03, 2022

Early morning appointments are the best. Staff is efficient and friendly. I wish I could have my tire air pressure balanced at the prescribed air pressure as a part of the inspection/service More

by Caribbean Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
May 06, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 02, 2022

I love coming to this dealer because the service that I received is excellent & the staff is very friendly. More

by Solmaria04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
May 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 28, 2022

Location is difficult. Service is very expensive. This location seems to want to load on any service possible. Vague estimates.$$$$$ More

by imnoni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan
May 02, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for taking the time to leave us feedback. Don't hesitate to call our General Manager at (813) 200-7788 if you ever need anything. Be safe on the road!

April 25, 2022

Darrell one of the service managers is very nice but they need to do something about the long waits when you arrive you’re not properly greeted More

by woowoo2655
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell
Apr 27, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 23, 2022

Darell Williams was great. his customer service is above and beyond. I am thankful for his attention to detail. More

by Paudixjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darell Williams
Apr 26, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your kind review; we are happy to pass along your comments to Darell here at Mercedes-Benz of Wesley Chapel! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2022

very helpful done on time and washed my car had no problem they ask the right stuff i needed repaired More

by keelinr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ted
Apr 23, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi Keelinr, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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