Mercedes-Benz of Wesley Chapel - Service Center

Great service! From the moment you pull into the service bay these people go out of their way to make you feel special. Dealership is clean and all of the staff me From the moment you pull into the service bay these people go out of their way to make you feel special. Dealership is clean and all of the staff members are polite, professional and eager to help. Lindsey Roseberry the service advisor is absolutely fantastic. They always answer all of my questions and they get me in and out in a timely manner. More

Overall great Customer Service, Justin Service Manager is always willing to help in any way possible. He`s a young man of his word. explain issues. Justin is an asset to your company. always willing to help in any way possible. He`s a young man of his word. explain issues. Justin is an asset to your company. More

The dealership was very responsive. We reported the issue about 5:30pm and was able to drop the car before 7pm. They also offered the loaned car which enable us to continue daily activi We reported the issue about 5:30pm and was able to drop the car before 7pm. They also offered the loaned car which enable us to continue daily activities. More

Great Service! Very helpful and responsive. Always got prompt attention and was explained the issue with the vehicle and gave an accurate delivery estimate. I hig Very helpful and responsive. Always got prompt attention and was explained the issue with the vehicle and gave an accurate delivery estimate. I highly recommend to everyone! More

Always returned calls. Delt with problems effectively. Pleased with results. Will keep in touch reguarding any future developments Delt with problems effectively. Pleased with results. Will keep in touch reguarding any future developments More

Customer satisfaction is paramount! Service department very efficient and I am grateful for their attention to detail. Noticed a missing part from my front bumper on my GLE which was ob Service department very efficient and I am grateful for their attention to detail. Noticed a missing part from my front bumper on my GLE which was obviously missed when I was in tampa. Ordered part , installed! Thank you More

I drive an extra 10 miles to get to this dealer. They took the time to diagnose and repair a problem that another Mercedes dealer failed to repair. Their technicians are thorough and know what they They took the time to diagnose and repair a problem that another Mercedes dealer failed to repair. Their technicians are thorough and know what they are doing. More

Hands down the best Mercedes dealer in the bay area. From sales to service, this dealer consistently goes above and beyond for their customers. From sales to service, this dealer consistently goes above and beyond for their customers. More

Easy to make appointments on line. Problems identified and taken care of under warranty. No problems. Problems identified and taken care of under warranty. No problems. More

Darrell Williams has been a great help when I come in for service. He is knowledgeable and he addresses my concerns with great care. I truly appreciate his assistance. service. He is knowledgeable and he addresses my concerns with great care. I truly appreciate his assistance. More