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Mercedes-Benz of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
285 Reviews

285 Reviews of Mercedes-Benz of Wesley Chapel - Service Center

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December 23, 2022

Service A was seamless, dealership had my car for about 7 hrs. At the service price points, Mercedes should consider providing a a better clean other than the general front vacuum and light car wash. More

by Merandall67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Dec 27, 2022 -

Mercedes-Benz of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

December 20, 2022

I received quality service from Bryan and Daniel. Both of them were very informative and helpful. This is a great Mercedes dealership. More

by SW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan and Daniel
Dec 23, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 19, 2022

Service is on time and people that work In Wesley Chapel Mercedes are nicer than Mercedes of Tampa. More

by Tgersdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Cardoso
Dec 22, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2022

Darrel was very helpful and very professional. I was at the dealer for a service A. I was going to wait for the service. I mentioned that the panel between the windshield and the sunroof was More

by JMITCHELL22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darell Williams
Dec 20, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 12, 2022

I feel that this dealership service reps are always trying to sell things and the price seems high. More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Dec 15, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi Jean, thank you for taking the time to leave us feedback. If you have any further questions, please give us a call. We're always happy to help!

December 12, 2022

The service was excellent. The time frame for the repairs to be completed was right on time. I would recommend family and friends for service. Customers waiting area was neat a More

by nana1950love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Dec 15, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 09, 2022

My E Class was scheduled for a B Service. I live over 75 miles from the dealership. Mt service provider Matthew Schronce took everything into consideration and made my service as painless as More

by mer2751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Schronce
Dec 12, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 07, 2022

it was very good experience I will always go back there all the times and tell all my friends More

by mostafaelshikh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell
Dec 10, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2022

Clean . quiet spacious waiting area .friendly service advisor. Service a little slow and cannot seem to solve the problem. More

by Ksandgord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 09, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (813) 200-7788 -- we hope to hear from you soon.

December 04, 2022

it was great but my parts was not viable ' I have to wait to hear from them, More

by ozzie0679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Dec 05, 2022 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (813) 200-7788 to discuss what we can do to help.

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