Mercedes-Benz of Wesley Chapel - Service Center

I had a wonderful experience with my service manager Austin Albritton He was very thorough in his explanations. He was very polite and gave us a good service experience! Austin Albritton He was very thorough in his explanations. He was very polite and gave us a good service experience! More

Austin was simply great and welcoming! Thank you guys for the service. Car runs smoothly! Thank you guys for the service. Car runs smoothly! More

Great experience with Parts and Service. However left the dealership confused by Sales experience. Their numbers made no sense. However left the dealership confused by Sales experience. Their numbers made no sense. More

I'm relatively new to FL and was used to receiving exceptional service from MB of Music City (Nashville). After a couple visits to MB of Wesley Chapel, they have proven to provide the same level of se exceptional service from MB of Music City (Nashville). After a couple visits to MB of Wesley Chapel, they have proven to provide the same level of service I was accustomed to. Additionally, my Service Advisor, Michael (Austin) is awesome. Even though he had to take a few days off due to illness, I was still kept in the loop on my repair status. Net net, facilities are nice, service is great and their staff are all very personable and friendly. More

The 'Check Engine' light came on in my 2020 Mercedes Benz GLC 300 and I was able to slowly get it to the Benz dealership in Wesley Chapel (Northeast Tampa), Florida. The dealership carefully took the time ov GLC 300 and I was able to slowly get it to the Benz dealership in Wesley Chapel (Northeast Tampa), Florida. The dealership carefully took the time over several days to test the car and found that it had developed an usual defect in the Cylinder Head due to faulty materials used to make it. Under Warranty, the dealership ordered the parts that took weeks to come but after 4 weeks the car was repaired and I'm very satisfied. The car is now driving great! More

Very professional, service was fast and well done. They took the car the same day and fix the problem! They took the car the same day and fix the problem! More

Michael "Austin" Albritton was my service advisor. Austin was courteous and professional throughout the entire process. He explained the services performed. Nio hidden fees or "surprise billing". I Austin was courteous and professional throughout the entire process. He explained the services performed. Nio hidden fees or "surprise billing". I am very satisfied with the service provided at Mercedes Benz of Wesley Chapel. More

Great customer service. Thomas was very friendly, helpful and polite. He answered all my questions. Thomas was very friendly, helpful and polite. He answered all my questions. More

Outstanding service! Gorgeous dealership!! Thomas was very helpful and professional. Very pleasant experience all around. Gorgeous dealership!! Thomas was very helpful and professional. Very pleasant experience all around. More

I’m very happy with my Car service every time I Visit. My service manager Ms. Susan Cardozo very helpful from schedule to finish. I am very Happy with this Wesley chapel Mercedez-Benz. My service manager Ms. Susan Cardozo very helpful from schedule to finish. I am very Happy with this Wesley chapel Mercedez-Benz. More