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Mercedes-Benz of Wesley Chapel - Service Center

Wesley Chapel, FL

4.6
285 Reviews

285 Reviews of Mercedes-Benz of Wesley Chapel - Service Center

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February 11, 2023

Called to see if they could get me in. they were good to get me in to check out my problem and close my roof so I would not get wet in side More

by wmrtdonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 14, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

Every one was very helpful while being friendly and cheerful. They answered all of my questions in a very polite manner. More

by Isabelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nankovitch
Feb 10, 2023 -

Isabelle responded

Every one was very helpful while being friendly and cheerful. They answered all of my questions in a very polite manner.

Feb 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Isabelle, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

Feb 13, 2023 -

Isabelle responded

My email is IsandFred@aol.com

February 09, 2023

We were traveling with our sprinter RV when the starter battery was failing. A quick call, assurances they could help, and we were fixed and out in the time they quoted. Very friendly, professional and eff More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Marcia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2023

Very good in every aspect, Austin was very helpful. You should not have a minimum.Sometimes good is all you need to say. More

by apollo8509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 06, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

Susan always takes great care of us. Mike and Susan were very conscientious in trying to diagnose a small issue. The car is running better than ever. I’m so grateful to Susan Cardoso for More

by maria777@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Cardoso, Mike (my technician)
Feb 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 30, 2023

Thorough, efficient service, as requested by my service advisor, Lindsey, including complimentary car wash. Advisor explained thorough steps taken by service tech, even though no issue was found...that's More

by CSC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsey Roseberry
Feb 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 30, 2023

My service advisor was Susan who is professional, knowledgeable about the brand, and pleasant to do business with. More

by mazzotta23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan.
Feb 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 30, 2023

Lindsey was a great help. Answered all questions and we received our quote for new tires in a timely manner. We did get the tires there and are very happy with the service we More

by beachgirl394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
Feb 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 27, 2023

Service was complete in acceptable time and done well. Thomas Allen is an awesome advisor and is always polite, knowledgeable and available to help with any questions. Waiting area is clean and availabl More

by irene1986b
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas Allen
Jan 31, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 26, 2023

Super efficient! Michael was a delight and made the process simple. I have no complaints. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jan 30, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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