Mercedes-Benz of Wesley Chapel - Service Center

Experience couldn't have been better. Professional, timely, and problem with car was solved, who could ask for more? Professional, timely, and problem with car was solved, who could ask for more? More

My Service Advisor (Matthew) was very courteous and communicated effectively. He kept me informed of the status of my repair without prompting. I'm very satisfied with the experience. communicated effectively. He kept me informed of the status of my repair without prompting. I'm very satisfied with the experience. More

Always pleasant and timely with service and follow up. Always recommend this dealership to anyone looking for a Mercedes Always recommend this dealership to anyone looking for a Mercedes More

Brian my service consultant kept me well informed from beginning to end on my vehicle progress. I knew the upfront cost…so no surprises. The repair was done in a timely manner and everyone involved was beginning to end on my vehicle progress. I knew the upfront cost…so no surprises. The repair was done in a timely manner and everyone involved was very knowledgeable. More

The dealership team was friendly and very detailed instructions on services to be done and when it will be finished instructions on services to be done and when it will be finished More

Very polite and will take care of you as swiftly as possible I have no complaints. possible I have no complaints. More

My service advisor Matthew was awesome please keep me assigned to him for all future visits. assigned to him for all future visits. More

As a general rule after one visit @ a new contact I am not submitting any reply to any survey request. My first visit to MB of Wesley Chapel was a very positive one. Therefore I make an exception. Made w not submitting any reply to any survey request. My first visit to MB of Wesley Chapel was a very positive one. Therefore I make an exception. Made website appointment late evening for 11 AM next day. Assistance from outside area to service department was friendly, efficient and flawless. Handling my case by Thomas Allen was efficient, professional and on time. His advice was customer oriented, showed fairness and common sense. My entire visit was a pleasure and I think I found a new place servicing my car from now on. However, recommending your company to others is at this time too early for me. Thank you. More

I was in for a recall on my car, and was handle in a professional manor professional manor More

Everything was done smoothly as we had a recall for the rear camera of our vehicle. Mike did his due diligence to communicate with the service team to investigate and address the "low coolant" issue. Vinni rear camera of our vehicle. Mike did his due diligence to communicate with the service team to investigate and address the "low coolant" issue. Vinnie offered a trade-up program for my vehicle which I politely declined at the moment, however, I appreciated the offer. More