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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

4.5
461 Reviews
Mercedes-Benz of Wesley Chapel is the premier destination for all things Mercedes-Benz in the north Tampa area. Located in Wesley Chapel at the corner of Cypress Ridge Blvd and Willow Oak Dr, our dealership serves residents from surrounding Land O' Lakes, Pebble Creek, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Wesley Chapel has it all. Visit our website to learn more, and schedule a test drive today.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 461 reviews

August 04, 2023

Went for service. ..repair. They gave me a thorough breakdown of diagnosis and cost to repair. More

by Kwilliams05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
Aug 08, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

Service was scheduled, reminders sent, loaner provided and all staff, particularly Susan Cordosa were courteous and helpful. More

by Donstarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Cordosa
Aug 08, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Donstarn, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

After experiencing poor customer service at Mercedes Tampa, I decided to go to Mercedes Wesley Chapel get my vehicle serviced. The difference is night and day! Wesley Chapel has fantastic customer servi More

by kimsweat30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl
Aug 08, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Wesley Chapel! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

I showed up there with no appointment with a flat tire. I was told it is going to take several hours but there were faster than I expected. And I was satisfied with their service More

by Sammy G
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Sammy G
Aug 06, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, we really appreciate your feedback! Thank you, and have a fantastic day!

August 01, 2023

Service manager (Mathew S) is excellent. He makes sure I tell him all my concerns about the vehicle. He makes sure everything is address before leaving. I really like working with him includ More

by ZGanp5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Mathew S
Aug 07, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2023

VERY FRIENDLY, CLEAN AND PROFESSIONAL ENVIRONMENT. STAFF WAS VERY HELPFUL. SERVICE MANAGER VERY HELPFUL ALSO. More

by marilynbrewton
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AUSTIN ALBRITTON
Aug 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

I had an unexpected repair come up on a Saturday morning, and was scheduled to travel out of town later that day. I called the service department of MB of Wesley Chapel, and Austin (service advisor) was able More

by bucsfan2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

I am absolutely so happy with my purchase from Mercedes Wesley Chapel. Mauricio was fantastic from the start when I initially called inquiring about a used car I saw online. Unfortunately the car was not o More

by Bsnachman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio
Jul 31, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 28, 2023

Service advisor explained all services needed and was very professional. Service was done on time. More

by robert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 01, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 26, 2023

There was a big inventory. Clean and modern looking Sales person area was comfortable And everyone seemed caring More

by Riveraervin58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omer
Jul 29, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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