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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

Overview
Reviews
Vehicles
4.5
461 Reviews
Mercedes-Benz of Wesley Chapel is the premier destination for all things Mercedes-Benz in the north Tampa area. Located in Wesley Chapel at the corner of Cypress Ridge Blvd and Willow Oak Dr, our dealership serves residents from surrounding Land O' Lakes, Pebble Creek, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Wesley Chapel has it all. Visit our website to learn more, and schedule a test drive today.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 461 reviews

November 16, 2023

Overall great Customer Service, Justin Service Manager is always willing to help in any way possible. He`s a young man of his word. explain issues. Justin is an asset to your company. More

by marilynbrewton
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
AUSTIN ALBRITTON
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Nov 19, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

The dealership was very responsive. We reported the issue about 5:30pm and was able to drop the car before 7pm. They also offered the loaned car which enable us to continue daily activi More

by Xiaoli Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
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Nov 16, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2023

Great Service! Very helpful and responsive. Always got prompt attention and was explained the issue with the vehicle and gave an accurate delivery estimate. I hig More

by katz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Nov 14, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Katz, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Wesley Chapel and we hope to be of service again in the future.

November 11, 2023

Always returned calls. Delt with problems effectively. Pleased with results. Will keep in touch reguarding any future developments More

by 2tiquers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan
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Nov 15, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Customer satisfaction is paramount! Service department very efficient and I am grateful for their attention to detail. Noticed a missing part from my front bumper on my GLE which was ob More

by pdanysh
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Williams
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Dec 28, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 04, 2023

Did everything they could to help me! I have a great new car. I am very happy! More

by randysfeathers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie
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Nov 07, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Wesley Chapel. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2023

Very nice place to deal with. Mr. LUIS and Mr. Husamuldin made it very easy to lease this prestigious car. More

by Bkazaal2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUIS
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Nov 05, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

I drive an extra 10 miles to get to this dealer. They took the time to diagnose and repair a problem that another Mercedes dealer failed to repair. Their technicians are thorough and know what they More

by BT43
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsey Roseberry
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Nov 04, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 30, 2023

Hands down the best Mercedes dealer in the bay area. From sales to service, this dealer consistently goes above and beyond for their customers. More

by msforza150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
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Nov 02, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Good Job. Get some UPS battery backups for all of your PCs in the dealership - we lost power and it added an extra 20 minutes to a late night, but that's just More

by brian.bufalini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bert Heron
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Nov 02, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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