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Mercedes-Benz of Wesley Chapel
Wesley Chapel, FL
461 Reviews
Mercedes-Benz of Wesley Chapel is the premier destination for all things Mercedes-Benz in the north Tampa area. Located in Wesley Chapel at the corner of Cypress Ridge Blvd and Willow Oak Dr, our dealership serves residents from surrounding Land O' Lakes, Pebble Creek, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Wesley Chapel has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 461 reviews
March 25, 2022
I would give zero stars if I could. Do not bring your car here. Take it to the Mercedes Benz of Tampa. The person who did NOT help with my car was Matthew Shronce. I brought my car in t Do not bring your car here. Take it to the Mercedes Benz of Tampa. The person who did NOT help with my car was Matthew Shronce. I brought my car in to get my speakers fixed. He assured me he would take a look at all speakers and get it fixed. Not only was he not able to get the fix covered by my extended warranty and charged my 1400 dollars, but when I got my car back, my speakers still sounded blown out. I immediately went back to Matthew not 5 minutes after leaving the dealership and he tells me, I’m simply playing my music too loud and I should taper the volume. The nerve after I just paid 1400 to get nothing fixed. So then I take it to Mercedes of Tampa, they find that my speakers ARE blown out and they fix it along with another handful of problems wesley chapel did not find when keeping my car OVERNIGHT when they said it would take 2 hours max. And to boot, the dealership of tampa was able to get everything covered by my warranty. I will be disputing my charge. I was extremely unsatisfied and disappointed and outraged with my time with Mercedes Benz of Wesley Chapel, and Matthew Schronce. I would not like to be contacted again by him. More
by 24victorp
Employees Worked With
Matthew Shronce
March 21, 2022
Always do a great job! Alem is new to the dealership in the past several months, looks like he is fitting in quite well. Nice young man. Alem is new to the dealership in the past several months, looks like he is fitting in quite well. Nice young man. More
by Craig's Car
Employees Worked With
Alem Vasquez
March 21, 2022
It was a pleasurable experience from start to finish. No gimmicks or games. Quick and easy in and out process. Will definitely use this dealership the next time I'm in the market for a car! Staff from No gimmicks or games. Quick and easy in and out process. Will definitely use this dealership the next time I'm in the market for a car! Staff from top to bottom was top notch. More
by bklentz
Employees Worked With
George
March 18, 2022
Love this dealership! Professional service team that always gives easy to understand information and awesome service. Professional service team that always gives easy to understand information and awesome service. More
by msmarcheta
Employees Worked With
Darrell Williams and Ray Cannon
March 18, 2022
Marc Scotch the Service Advisor was exceptional providing customer service with professionalism & integrity he's the Gem at Mercedes- Benz of Wesley Chapel. It is a safe welcoming environment with a friendl customer service with professionalism & integrity he's the Gem at Mercedes- Benz of Wesley Chapel. It is a safe welcoming environment with a friendly and professional staff. More
by smontes617
Employees Worked With
Marc Scotch
March 16, 2022
I have a diesel car and I'm always leery of taking it to the small shop to get worked on. Every time my car requires an oil change I take it to the dealer. Service was timely and my car showed up clean as a the small shop to get worked on. Every time my car requires an oil change I take it to the dealer. Service was timely and my car showed up clean as a whistle. Not only was the weight comfortable but my service representative managed to save me some money on the oil change too. More
by M0L0TOV
Employees Worked With
Matthew Schronce
