Mercedes-Benz of Wesley Chapel

I wish I could give this rating 10 stars but it only allows 5...lol...After having a terrible experience at another local dealership and being jerked around with hidden fees I reached out to Mercedes-Be allows 5...lol...After having a terrible experience at another local dealership and being jerked around with hidden fees I reached out to Mercedes-Benz of Wesley Chapel and talked to Ashley Tucker. Never in my life have I had a better experience with a car sales person!! The price they list on the internet is the price you pay. No hidden fees!! From the moment we pulled into the parking lot we were treated first class all the way!! Ashley had the car we wanted all ready and waiting for us. The whole process was seamless. Never again will I shop anywhere else for a car! If you want first class service all the way and be treated with kindness and respect go see Ashley! More

Location is difficult. Service is very expensive. This location seems to want to load on any service possible. Vague estimates.$$$$$ Service is very expensive. This location seems to want to load on any service possible. Vague estimates.$$$$$ More

Extremely friendly, helpful and thoughtful. We would recommend this dealership if you want top notch service. Bryan Fernandez was our service advisor, and is tops! We would recommend this dealership if you want top notch service. Bryan Fernandez was our service advisor, and is tops! More

Darrell one of the service managers is very nice but they need to do something about the long waits when you arrive you’re not properly greeted they need to do something about the long waits when you arrive you’re not properly greeted More

Darell Williams was great. his customer service is above and beyond. I am thankful for his attention to detail. his customer service is above and beyond. I am thankful for his attention to detail. More

Excellent service was given at Wesley Chapel Mercedes-Benz. They are very prompt with appointments and the personnel is friendly and courteous. I've always had a good experience at this dealersh Mercedes-Benz. They are very prompt with appointments and the personnel is friendly and courteous. I've always had a good experience at this dealership. More

very helpful done on time and washed my car had no problem they ask the right stuff i needed repaired problem they ask the right stuff i needed repaired More

First off let me say that it’s been the longest 6 months ever! October 2021 was my first ever Mercedes! A few weeks later I found out there was a feature missing and made me not want the car anymore.. Let m ever! October 2021 was my first ever Mercedes! A few weeks later I found out there was a feature missing and made me not want the car anymore.. Let me tell you if it wasn’t for our Salesman (RP)listening to me text him every week what stage the car was in until the final day when it arrived he’s a wonderful person and salesman he made sure to find me what I wanted with everything I was asking for. As for the the finances and negotiation these two guys were amazing!! Sam and Ed Purvis they made sure I was leaving yesterday with this new car! 8hrs of negotiations between them and my bank was all worth it! If you can handle the pressure they are the ones to talk to! I will be back just not in 6 months this time. Lol More

Excellent and very efficient service as well as customer care. The rental service was great! care. The rental service was great! More

They were very prompt calling me the next morning after my tow. Quickly took care of my baby! my tow. Quickly took care of my baby! More