Mercedes-Benz of Wesley Chapel

We had a great experience with Claud from Mercedes-Benz dealership in westly chapel. With one phone call, we discussed the trade-in value and bottom line price. Soon after, we ended up at the dealership p dealership in westly chapel. With one phone call, we discussed the trade-in value and bottom line price. Soon after, we ended up at the dealership purchasing a beautiful G wagon. Service was great...AND his follow-up was even more impressive. More

I had a wonderful experience with my service manager Austin Albritton He was very thorough in his explanations. He was very polite and gave us a good service experience! Austin Albritton He was very thorough in his explanations. He was very polite and gave us a good service experience! More

Really good customer service. My service agent was always so kind and helpful. The job was done before I expected. My service agent was always so kind and helpful. The job was done before I expected. More

Austin was simply great and welcoming! Thank you guys for the service. Car runs smoothly! Thank you guys for the service. Car runs smoothly! More

Great people Everyone very friendly Support all the question I don’t need to write the words that you request question I don’t need to write the words that you request More

Great experience with Parts and Service. However left the dealership confused by Sales experience. Their numbers made no sense. However left the dealership confused by Sales experience. Their numbers made no sense. More

My service agent was great with great welcoming and great service in general and positive attitude service in general and positive attitude More

I'm relatively new to FL and was used to receiving exceptional service from MB of Music City (Nashville). After a couple visits to MB of Wesley Chapel, they have proven to provide the same level of se exceptional service from MB of Music City (Nashville). After a couple visits to MB of Wesley Chapel, they have proven to provide the same level of service I was accustomed to. Additionally, my Service Advisor, Michael (Austin) is awesome. Even though he had to take a few days off due to illness, I was still kept in the loop on my repair status. Net net, facilities are nice, service is great and their staff are all very personable and friendly. More

Met my needs especially transport to my house and delivered my car home. Took their time servicing my car to make sure it’s done right. Thanks to my adviser, his thoughtfulness in meeting my needs. delivered my car home. Took their time servicing my car to make sure it’s done right. Thanks to my adviser, his thoughtfulness in meeting my needs. More

The 'Check Engine' light came on in my 2020 Mercedes Benz GLC 300 and I was able to slowly get it to the Benz dealership in Wesley Chapel (Northeast Tampa), Florida. The dealership carefully took the time ov GLC 300 and I was able to slowly get it to the Benz dealership in Wesley Chapel (Northeast Tampa), Florida. The dealership carefully took the time over several days to test the car and found that it had developed an usual defect in the Cylinder Head due to faulty materials used to make it. Under Warranty, the dealership ordered the parts that took weeks to come but after 4 weeks the car was repaired and I'm very satisfied. The car is now driving great! More