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Mercedes-Benz of Wesley Chapel

Wesley Chapel, FL

Overview
Reviews
Vehicles
4.5
461 Reviews
Mercedes-Benz of Wesley Chapel is the premier destination for all things Mercedes-Benz in the north Tampa area. Located in Wesley Chapel at the corner of Cypress Ridge Blvd and Willow Oak Dr, our dealership serves residents from surrounding Land O' Lakes, Pebble Creek, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Wesley Chapel has it all. Visit our website to learn more, and schedule a test drive today.
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2383 Willow Oak Dr

Wesley Chapel, FL

33544

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Showing 461 reviews

February 09, 2023

We were traveling with our sprinter RV when the starter battery was failing. A quick call, assurances they could help, and we were fixed and out in the time they quoted. Very friendly, professional and eff More

by Marcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Feb 13, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Marcia, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 02, 2023

Very good in every aspect, Austin was very helpful. You should not have a minimum.Sometimes good is all you need to say. More

by apollo8509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Feb 06, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

Susan always takes great care of us. Mike and Susan were very conscientious in trying to diagnose a small issue. The car is running better than ever. I’m so grateful to Susan Cardoso for More

by maria777@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Cardoso, Mike (my technician)
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Feb 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wesley Chapel. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 30, 2023

Thorough, efficient service, as requested by my service advisor, Lindsey, including complimentary car wash. Advisor explained thorough steps taken by service tech, even though no issue was found...that's More

by CSC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lindsey Roseberry
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Feb 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 30, 2023

Arrived late in the service bay with a tire issue. I was promptly greeted by Alfonso who directed me to Darryl who assured me about my concern, replaced the tire, got me on my way. A real pro concern More

by bobconig54
Recommend Dealer
Yes
Employees Worked With
Alfonso, Darryl
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Jan 30, 2023 -

bobconig54 responded

Great visit

Feb 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 30, 2023

Lindsey was a great help. Answered all questions and we received our quote for new tires in a timely manner. We did get the tires there and are very happy with the service we More

by beachgirl394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Feb 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 30, 2023

My service advisor was Susan who is professional, knowledgeable about the brand, and pleasant to do business with. More

by mazzotta23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan.
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Feb 03, 2023 -

Mercedes-Benz of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 27, 2023

Service was complete in acceptable time and done well. Thomas Allen is an awesome advisor and is always polite, knowledgeable and available to help with any questions. Waiting area is clean and availabl More

by irene1986b
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Thomas Allen
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Jan 31, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 27, 2023

Polite personnel especially Stephanie very helpful throughout the purchase process. definitely will purchase next vehicle from this deal More

by pattiemerlyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Jan 31, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi Pattiemerlyn, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2023

Super efficient! Michael was a delight and made the process simple. I have no complaints. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jan 30, 2023 -

Mercedes-Benz of Wesley Chapel responded

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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