Mercedes-Benz of Wesley Chapel

Our experience at Mercedes Benz of Wesley Chapel was AWESOME! Darrell Williams was our service advisor who worked with us. He was respectful, knowledgeable, and very professional, overall a great employ AWESOME! Darrell Williams was our service advisor who worked with us. He was respectful, knowledgeable, and very professional, overall a great employee. Mercedes is very lucky to have him representing the company brand. My wife and I drive from Ocala and have had this service done before, so we expected our experience to be similar to our previous visits. However, this was not the case. Darrell provided us with exceptional service and got us back on the road in half the time we normally spend at this location. Darrell thank you once again for going above and beyond to make our experience at Mercedes Benz of Wesley Chapel an awesome one! Because of our experience with Darrell and his awesome customer service, we will definitely be returning. More

Wesley Chapel Mercedes staff is professional and courteous. This time there was a glitch with the appointment which make me wait for a long time at the lobby. When I talked to the manger about it, h courteous. This time there was a glitch with the appointment which make me wait for a long time at the lobby. When I talked to the manger about it, he was kind and courteous and I was taken care in the very next moment. Overall I am satisfied with the service. More

Great service from Matt Schronce. Promptly got my vehicle in and serviced on time. Thank, you. Promptly got my vehicle in and serviced on time. Thank, you. More

Wesley Chapel Mercedes staff is professional and courteous. They are informative and work to exceed your needs and expectations. Mike in their Service Department goes above and beyond to help his cu courteous. They are informative and work to exceed your needs and expectations. Mike in their Service Department goes above and beyond to help his customers. By far the best Mercedes dealer in Tampa Bay. More

Very comfortable waiting room while the car is being serviced. Great amenities and upscale Surroundings. serviced. Great amenities and upscale Surroundings. More

Could not have worked out better! Thank you so much! I did not plan on buying a car today but I’m sure glad I did. Thanks again RP and associates! Thank you so much! I did not plan on buying a car today but I’m sure glad I did. Thanks again RP and associates! More

The customer service was second to none. The process was seamless and felt no pressure in the the buying experience. I highly recommend this location. The staff is Amazing and the Vehicles a The process was seamless and felt no pressure in the the buying experience. I highly recommend this location. The staff is Amazing and the Vehicles are in excellent condition! Highly Recommend 10 out of 10 experience!!! More

Thomas is always wonderful to work with. My S450 glass was replaced in a timely manner. The only obstacle was the time I had to wait for the appointment due to lack of loaner cars. My S450 glass was replaced in a timely manner. The only obstacle was the time I had to wait for the appointment due to lack of loaner cars. More

I bought and just sold my 2022 GLE 350 4 Matic recently and received my check for the vehicle, I was not told not check the check immediately, as went to check the availability of the funds, and I was info and received my check for the vehicle, I was not told not check the check immediately, as went to check the availability of the funds, and I was informed that there was a Hold on there check for 12 days, wow, if I would have known that I would have put a hold on selling my vehicle to them!!! I have never heard of something so ridiculous as this. They have my vehicle on there lot, but I can not access my funds, The staff you should be upfront with corporate business practices..CONSUMERS BEWARE IF YOU WISH TO SELL YOUR VEHICLE TO AUTONATION!!!!!! More

Scheduling a service for this vehicle has been easy to do with the online appointment option. Service has been easy to work with as well. with the online appointment option. Service has been easy to work with as well. More