Mercedes-Benz of Wesley Chapel

Ray Cannon and the staff at Wesley Chapel Mercedes provided us with great Customer service they provided us with a varity of vehicles to choose from which made the process simple. Arriving at the d provided us with great Customer service they provided us with a varity of vehicles to choose from which made the process simple. Arriving at the dealership Ray had all the vehicles we spoke about lined up for our viewing. Ray answered all our questions and the purchase went very smooth. More

Cerena Powell made the buying experience the best I have encountered at any dealership. She is a true professional. encountered at any dealership. She is a true professional. More

My Electric Drive Battery failed 2 weeks BEFORE the expiration of the 8 year 100,000 mile warranty, the warranty states "all we ask is that you properly maintain you vehicle" and "have warranty repairs expiration of the 8 year 100,000 mile warranty, the warranty states "all we ask is that you properly maintain you vehicle" and "have warranty repairs performed by an authorized Mercedes Benz center" yet they denied my warranty because I missed a required (xx) "inspection" that was buried near the back of the warranty booklet, without any reference to it in the actual warranty. To me this is an obvious scam to get out of expensive repairs that should be covered. More

It’s been an excellent experience. We’ve taken my wife’s vehicle there for the last two services, and the service has been outstanding friendly, fast, and truly beyond expectations. We’ve taken my wife’s vehicle there for the last two services, and the service has been outstanding friendly, fast, and truly beyond expectations. More

I Had a great experience with this dealership. Claude introduced himself to us asked if he could help us and then proceeded to show us and test drive the vehicles that we inquired about. After t Claude introduced himself to us asked if he could help us and then proceeded to show us and test drive the vehicles that we inquired about. After the test drive, we decided on the vehicle Claude gave us all the information that we needed to make the best decision for us. Claude was not a high-pressure salesman which we didn't want he was very Professional and courteous. More

This dealership is trying very hard to provide a top-notch experience. Sales staff is .new and trying to learn techniques recommended but not very familiar with uniqueness of this particular (new top-notch experience. Sales staff is .new and trying to learn techniques recommended but not very familiar with uniqueness of this particular (new) model. Tried very hard to satisfy customer. Service adviser very professional and rates a 5 star for satisfying customer. More

Outstanding service, very helpful, continued to help and answer questions after purchase, treated very well answer questions after purchase, treated very well More

Best purchase experience on a new car. I have purchased several new Mercedes and this was by far the fastest most professional experience I’ve ever had. My salesman Ibrahim Alghanim walked I have purchased several new Mercedes and this was by far the fastest most professional experience I’ve ever had. My salesman Ibrahim Alghanim walked me through the technology in my car with more detail than my previous two purchases, and I actually feel confident With all the new features. I will definitely be coming back from my next purchase More

Ali was wonderful to work with. Very pleasant experience. The finance person was very pushy on options. I did not want or need. Overall, a good experience. Very pleasant experience. The finance person was very pushy on options. I did not want or need. Overall, a good experience. More

I had a disappointing experience at Mercedes-Benz of Wesley Chapel. The dealership lacks transparency and honesty, making the entire process frustrating and a complete waste of time. Be extremely carefu Wesley Chapel. The dealership lacks transparency and honesty, making the entire process frustrating and a complete waste of time. Be extremely careful and well aware—they may try to mislead you. I would not recommend this dealership to anyone looking for a straightforward and trustworthy car-buying experience. More