Mercedes-Benz of Washington

Jeremy is an excellent, no-pressure salesman who really enjoys helping his customers. I would highly recommend him and would go through him again if I buy another Mercedes. However, I would not recommend enjoys helping his customers. I would highly recommend him and would go through him again if I buy another Mercedes. However, I would not recommend the dealership for service. They really try to rake you over the coals. So, buy your car from Jeremy and go elsewhere for service. More

Professional interaction with no pressure. Friendly and knowledgeable. I would recommend using this dealership. Fair and willing to work with your needs. Friendly and knowledgeable. I would recommend using this dealership. Fair and willing to work with your needs. More

Ohmeed was attentive and mindful of my time, which is appreciated. A small concern upon purchase was fully addressed and resolved within 2 days. appreciated. A small concern upon purchase was fully addressed and resolved within 2 days. More

Everyone was really helpful! I had a great experience and they worked with me to get me the car I wanted at the price I wanted. I had a great experience and they worked with me to get me the car I wanted at the price I wanted. More

Exceptional Service and Dedication from John Sisson Mercedes Service Department I brought my vehicle to the John Sisson Mercedes Service Department after experiencing persistent issues with the inst Mercedes Service Department I brought my vehicle to the John Sisson Mercedes Service Department after experiencing persistent issues with the instrument cluster and gauges. From the very beginning, their team has demonstrated exceptional professionalism and a genuine commitment to resolving the problem. The issue is complex and difficult to diagnose, requiring multiple visits and extended time in their shop. Despite the challenges, the team at John Sisson has never given up. They have provided me with a loaner vehicle throughout the entire process, ensuring I have had reliable transportation without any additional expense to me. Even though I didn’t purchase my car from them, they have treated me as a valued client and have gone above and beyond to address the issue with integrity and care. What truly has stood out to me is their transparency and willingness to take responsibility. When initial repairs didn’t fully resolve the problem, they have continued to dig deeper, have kept me updated every step of the way, and have assured me that I wouldn’t incur further costs as they worked to find a solution. It’s rare to find a dealership and service department that combines technical expertise with such outstanding customer service. While the situation has been ongoing, I have complete confidence that John Sisson’s team is doing everything possible to resolve the issue. Their commitment to their customers’ satisfaction is clear in every interaction. If you’re looking for a service department that prioritizes integrity, professionalism, and exceptional care, I highly recommend John Sisson Mercedes Service Department. They’ve turned a frustrating experience into one where I feel valued and supported. I intend to purchase my next vehicle from them when I am ready. More

Friendly and knowledgeable staff, easy and fast paperwork process, easy test drive route, and clean space process, easy test drive route, and clean space More

Would recommend shopping here to friends and family. Took their time to get me the best deal Took their time to get me the best deal More

Excellent service and very helpful. Will be back again to buy my next vehicle for sure! Will be back again to buy my next vehicle for sure! More

Thanks for going above and beyond my expectations for what the car buying process should be what the car buying process should be More

Had a great experience with the Steve’s at MB or Washington, I will be back Washington, I will be back More