Mercedes-Benz of Warwick

Everything was great until the paperwork was signed... Attention to detail from this point on was not what I would have expected from a dealership of this nature. Very disappointed in the customer service Attention to detail from this point on was not what I would have expected from a dealership of this nature. Very disappointed in the customer service, took many phone calls from me to square a few issues away. Filled out survey that Mercedes Sent... Never received a call from them either. More

My experience was very satisfying. All questions were answered to my satisfaction, and I left with my new car with complete knowledge of the ins and outs of all the features. answered to my satisfaction, and I left with my new car with complete knowledge of the ins and outs of all the features. More

My experience with Derek and Inkip was excellent. The customer service throughout the sales process was top-notch and the followup since my purchase has been very good. I would recommend Inskip and spec customer service throughout the sales process was top-notch and the followup since my purchase has been very good. I would recommend Inskip and specifically Derek to anyone. More

Several family and friends have purchased a number of Mercedes Benz and BMW's from Inskip Auto Mall however my recent purchase this past weekend was by far the best experience I have ever had dealing wit Mercedes Benz and BMW's from Inskip Auto Mall however my recent purchase this past weekend was by far the best experience I have ever had dealing with a sales consultant. I worked with Brad Sollitto who exemplifies the meaning of customer service and what it takes to win the customer's trust and confidence when making such a large investment. I look forward to referring more friends to Brad and more importantly to doing business again in the future. Thank you Brad - you ROCK!! More

My husband and I were just browsing when we met Frank Merino at Mercedes Benz of Warwick. He was so thorough, knowledgeable and enthusiastic about Mercedes that I am sold on the brand and we are now firs Merino at Mercedes Benz of Warwick. He was so thorough, knowledgeable and enthusiastic about Mercedes that I am sold on the brand and we are now first time proud owners of a certified used 2009 Mercedes. The customer service was absolutely top rate. I really had no intention of buying a car that day, never mind a Mercedes but thanks to Frank Merino I don't know if I would ever drive any other car!!!! More

Excellent effort by whole team at Inskip. From General Manager Mike to sales rep Frank, to trade in rep John, to business manager Lindsay. Overall great experience. Manager Mike to sales rep Frank, to trade in rep John, to business manager Lindsay. Overall great experience. More

We found the experience at Mercedes Benz of Warwick exceptional. We loved dealing with Frank Merino, he was very informative and professional. He made our decision on buying our first mercedes easy. exceptional. We loved dealing with Frank Merino, he was very informative and professional. He made our decision on buying our first mercedes easy. He was very helpful in adressing all of our concerns. We felt the dealership was a five-star dealership, and that Frank Merino was a five-star salesman. We loved the experience and would reccomend it highly to anyone that is looking for exceptional quality and service. More

Mr. Frank Merino is truly a great asset to your team!!!! I called the morning of 8/13/2011 and spoke with Mr. Merino. I made an appointment for 11:30AM and Mr. Merino greeted me at the door and might I add I called the morning of 8/13/2011 and spoke with Mr. Merino. I made an appointment for 11:30AM and Mr. Merino greeted me at the door and might I add, very professional. I went into your Mercedes Benz location to test drive an Audi Q7 and let me just say that I was so impressed with not only the vehicle but also with Mr. Merino. Needless to say, the/(my) Audi Q7 was in my driveway by 6:00PM that same day! More

Mr. Merino was very knowledgeable about all of the Mercedes vehicles on the lot. He was much better than most all sales consultants I have ever worked with. He gave us an excellent test ride while p Mercedes vehicles on the lot. He was much better than most all sales consultants I have ever worked with. He gave us an excellent test ride while pointing out all the road handling abilities of the car. Mr. Merino also had a very pleasing and honest personality. He had the perfect combination of enthusiasm and trustworthiness. He comes across as a salesman with a unique combination trying to finding the right car for you without being high pressured.. In my opinion he is a born salesman. He is a straight shooter and I hope he is there when it comes time for my next Mercedes. Good luck with your future career, Frank and you should be a model for the rest of the sales team. Thanks for your help. You made me a Mercedes customer for life! I would rate Mercedes Benz of Warwick as in the top 1% of all dealerships. In this day it is so refreshing to deal with a company that still uses old time values of customer satisfaction while maintaing honesty and pride in a job well done. I have already started spreading the word about my experience and strongly recommending your dealership and Frank to my friends. Thanks, Robert Buckhaults - Newport RI More

Wonderful experience all around - sales team very knowledgeable and helpful. Let us spend a lot of time trying different car seat configurations and test driving, which led to our decision to purcha knowledgeable and helpful. Let us spend a lot of time trying different car seat configurations and test driving, which led to our decision to purchase the GL 350. More