Mercedes-Benz of Warwick
Warwick, RI
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Excellent experience would recommend Frank to all Very happy with our dealings with Inskip Frank our sales person was a gentleman and very pleasant to work with happy with our dealings with Inskip Frank our sales person was a gentleman and very pleasant to work with More
Attn: Mercedes Sales Manager - Tim SCAMporino Attn: Tim SCAMporino, You are a scam artist and your ignorance is second to none. I've had nothing but issues with my Mercedes and you did not ret Attn: Tim SCAMporino, You are a scam artist and your ignorance is second to none. I've had nothing but issues with my Mercedes and you did not return my calls to help when I repeatedly called you for assistance. This is a brand new Mercedes that has been in and out of the shop several times for numerous issues. Although you were all over me like flies on a pile when I was looking to buy my car. Anyone in the market for a luxury car; please do yourself a favor and buy an AUDI or BMW from another dealership. Mercedes are NOT made in Germany anymore; they are made in MEXICO. Mercedes Benz of Warwick does not care about their customers and it is clearly evident. I have posted this review on many sites and forums. Hopefully the word gets out so others aren't subjected to this horrendous customer service while paying a premium. More
as soon that i walked in i felt welcome, i choose 3 cars and he was ready to get the cars for test driving, i fall in love with the GLB and i get the GLB the process was quick and easy, thank you for y cars and he was ready to get the cars for test driving, i fall in love with the GLB and i get the GLB the process was quick and easy, thank you for your service More
Unfortunately Bad Customer Awareness I was looking at a 2004 SL 55 AMG with approximately 76k miles. On the surface - nice car and a fair price. However, with a car of this age, any reaso I was looking at a 2004 SL 55 AMG with approximately 76k miles. On the surface - nice car and a fair price. However, with a car of this age, any reasonable buyer would want to have confidence that there were not any 'hidden' issues that would cost a ton of money after a purchase. This dealership only offers an Implied Warrantee of Merchant ability on used cars- which means- try to get them to fix any issues found after purchase- bottom line- it isn't happening. I asked the dealership for an independent inspection and that they fix any issues found prior to my purchase and delivery, which is a fair way to do business. The dealership has the advantage of being able to fix things at their cost. The response I received from a manager, Erick, was that I could have the car for an inspection but Mercedes Benz of Warwick would not agree to fix any issues found but I could buy (from them) an extended warrantee that 'MIGHT' fix any issues found. In other words- this dealership IS NOT reputable. Also, I have been an Inskip customer for over 30 years and have purchased many cars and had many services performed- all Infiniti. Because of my experience with Erick at the Mercedes dealership I will never do business with any Inskip company again. More
Everyone is very pleasant an efficient and I love Courtney who is assigned to my car she's wonderful anything I ask her she acts like it's no problem at all Courtney who is assigned to my car she's wonderful anything I ask her she acts like it's no problem at all More
Very pleased with service. It was my second time utilizing it & I’m impressed that they did all that they promised & also the time I was quoted utilizing it & I’m impressed that they did all that they promised & also the time I was quoted More
Very prompt and thorough routine maintenance work completed. Car came back very clean. Also performed a state inspection which I did not request when I originally made appointment. completed. Car came back very clean. Also performed a state inspection which I did not request when I originally made appointment. More
From the minute we arrived we were greeted and taking care of right away. We waited in a relaxed area with drinks and snacks no pressure or bothers. The car wait was reasonable and we were done and on ou care of right away. We waited in a relaxed area with drinks and snacks no pressure or bothers. The car wait was reasonable and we were done and on our way. Awsom More
Just like family! Attended to very quickly and answers swiftly. The manager and salesman were wonderful and accommodating. Polite, kind and very knowledgeable about what needed to be corrected. swiftly. The manager and salesman were wonderful and accommodating. Polite, kind and very knowledgeable about what needed to be corrected. More
Working with Brian Reidy was such a pleasure I highly recommend seeing Brian if you’re looking into buying or lessening a Benz ! 10 out of 10 I give him a 10 !! Thank you so much Brian for all of your he recommend seeing Brian if you’re looking into buying or lessening a Benz ! 10 out of 10 I give him a 10 !! Thank you so much Brian for all of your help ! More