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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.2
284 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 284 reviews

April 24, 2024

We visited 3 dealerships and walked away from 2, we had negative equity with our lease and Bao really helped us out! We have heard wonderful things about Walnut Creek and they were right! thank you Bao for More

by Hernandezcrew16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao
Apr 25, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 24, 2024

Great sales person in finding our hard to get CLA 35. We are very pleased with Mercedes Benz of Walnut Creek! More

by Dens336
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Crane , John Carandang
Apr 27, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 24, 2024

Bought a ram 1500 drove a couple of weeks and started to leak oil heavy! Drove to the nearest dealership to tell me what is the issue, paid a fee for them to just tell me that Mercedes Center of Walnut Cree More

by Costel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Faran
Apr 27, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

April 20, 2024

The customer service rep was not helpful at all and rude. Very disappointed with the experience. More

by hamawa
Recommend Dealer
No
Employees Worked With
Chau
Apr 24, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

April 18, 2024

Mercedes Benz of Walnut Creek gave us great customer service. Very happy with our purchase More

by Mrsrwellington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faran
Apr 20, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 16, 2024

Great customer service and can’t beat the purchase price. Great location and our second time getting a car from here. More

by Fee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerel
Apr 17, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 09, 2024

Martin has been stellar during my experience at Mercedes. I had my eyes set on a specific car that was no where to be seen in California, but he was determined to get it for me and he kept me updated the who More

by shalimargaza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin, John C
Apr 11, 2024 -

Mercedes-Benz of Walnut Creek responded

We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Walnut Creek. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 08, 2024

I was on the market for another lease and really needed to keep my payments at a certain level. Bao was more than helpful and supportive throughout the buying process, as well as extremely transparent, whi More

by Mo0beebee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bao Ngo
Apr 09, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2024

Jessica is thee BEST! She will help you with everything you need. This the the best dealership ever. All the people here are super nice. More

by Muriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Whitler
Apr 09, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2024

Excellent service was provided by Ou Saeteurn , sales and financial team. They provided many options while working to satisfy all buyer needs. I love the Certified Preowned Mercedes! It’s the third Mercedes More

by nlrbwhitman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ou Saeteurn, John Richard’s?
Apr 09, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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