Mercedes-Benz of Walnut Creek

I have been in the market for a G63 and got in touch with MB of Walnut Creek. Martin Pham contacted me promptly and the rest was history. He was an excellent person to work with and I can tell he cares about MB of Walnut Creek. Martin Pham contacted me promptly and the rest was history. He was an excellent person to work with and I can tell he cares about what he does and who he is doing it for. I've worked with many dealerships with business purchases and my experience with Martin was among some of the best. John Lee also went above and beyond in assisting my purchase. Both gentlemen were professional and gave a very personable experience. More

Very good service professional the salesman the finance Mafla will do business again It was nice Mafla will do business again It was nice More

Very helpful . Professional. Handled way better than Marin Mercedes but a million . Very impressed with quickness , finding the care we wanted , and helpfulness Professional. Handled way better than Marin Mercedes but a million . Very impressed with quickness , finding the care we wanted , and helpfulness More

Faycal was do detail and patient explaining the car’s features. Great experience of car purchasing. features. Great experience of car purchasing. More

Tacked on a hidden 1400 worth of fees at the 11th hour and didn’t make it completely cleared. The there is also zero proof that the service was even performed. Total xxxx. and didn’t make it completely cleared. The there is also zero proof that the service was even performed. Total xxxx. More

I recommend this dealership. Salespeople are nice and knowledgeable, can help to find the best deal. Salespeople are nice and knowledgeable, can help to find the best deal. More

Great service with professional support. All my questions were clearly answered. Car purchase process was quick and smooth All my questions were clearly answered. Car purchase process was quick and smooth More

I recently leased a Mercedes-Benz EQE500 through Mercedes-Benz of Walnut Creek, and I couldn't be happier with the experience. After finding a great deal on Leasehacker, I contacted the dealership a Mercedes-Benz of Walnut Creek, and I couldn't be happier with the experience. After finding a great deal on Leasehacker, I contacted the dealership and was impressed from start to finish. Despite my initial concerns about leasing from another state, the staff at Mercedes-Benz of Walnut Creek made the process incredibly smooth. They were responsive, knowledgeable, and went above and beyond to address all of my questions and concerns. The deal signing process was fast and efficient, and the staff worked quickly to finalize the lease before the end of the month to ensure I could take advantage of the deal. They also coordinated the shipping of the car, keeping me updated on every milestone along the way. When the car arrived, it was in excellent condition, and both the temporary and normal license plates were provided promptly. Overall, I am extremely satisfied with my experience and highly recommend Mercedes-Benz of Walnut Creek, especially for out-of-state purchases. Their professionalism and attention to detail made the entire process stress-free, and I am thoroughly enjoying my new car. More

I recently visited Mercedes Benz of Walnut Creek with plans to peruse small SUVs. After visiting Mercedes, I had planned to go to Audi, BMW and Lexus. Upon arrival at Mercedes, Bao Ngo introduced himse plans to peruse small SUVs. After visiting Mercedes, I had planned to go to Audi, BMW and Lexus. Upon arrival at Mercedes, Bao Ngo introduced himself and asked if he might assist me. He listened carefully and immediately let me to just the vehicle for which I was looking. After test driving the GLA 250, I said to Bao, "Sell it to me". That was that. I looked no further. Bao explained in detail, and in lay terms, the various features of the GLA 250. As I had not planned to purchase a vehicle that day, I did not bring my checkbook with me. After completing the sales documents, Bao handed me the keys to my new GLA 250 W. He later drove from Walnut Creek to my home in Oakland to fetch my check. Above and beyond! Mercedes Benz of Walnut Creek has Terrance Thomas. His role is to educate customers on the myriad features on their new vehicles. All Mercedes dealerships do not have a Terrance Thomas. Kudos to you, Mercedes Benz of Walnut Creek for Terrance Thomas. More

The worse service department I have ever dealt with. I am not buying another car from this dealership and will take my car for service to other dealerships. I am not buying another car from this dealership and will take my car for service to other dealerships. More