Mercedes-Benz of Walnut Creek

The service department is horrible. the worst part is in communication. I do not recommend this dealership the worst part is in communication. I do not recommend this dealership More

I purchased a new EQS 450, and my experience was smooth, and I felt that I got a fair deal, and I'm very happy with the car! Thank you to Andrew and Kevin! and I felt that I got a fair deal, and I'm very happy with the car! Thank you to Andrew and Kevin! More

Very nice clean place . Everybody are very nice and friendly .The sales Mr. Bao has a lot of patient and work very hard for us. Thanks Everybody are very nice and friendly .The sales Mr. Bao has a lot of patient and work very hard for us. Thanks More

Customer service was great. We got the answers for all the questions we had. Would recommend it to anyone who needs a Benz. We got the answers for all the questions we had. Would recommend it to anyone who needs a Benz. More

The dealership is clean. The people ( the front desk staff) are courteous on welcoming. us. The sales ( Savaun Davaun) internet manager explain to us precisely what we want The people ( the front desk staff) are courteous on welcoming. us. The sales ( Savaun Davaun) internet manager explain to us precisely what we want to know. More

From my initial phone call to see about the availability of a used car to the service we received throughout the buying process was painless and enjoyable. John Lee and his finance process was quick and eas of a used car to the service we received throughout the buying process was painless and enjoyable. John Lee and his finance process was quick and easy. When we showed up to pick up the car after it was checked out, detailed and smogged, we were welcomed by the salesman Uri, who had but a big black bow on the car along with a sign that read “Happy Birthday” to my son. My son loves his car and we will for sure be back if the occasion arises. More

Savaun Davis at Mercedes Benz of Walnut Creek listened to my questions and needs. He then proceeded to address them all with understanding, courteousness and knowledge. Not once was he condescending or brush my questions and needs. He then proceeded to address them all with understanding, courteousness and knowledge. Not once was he condescending or brushed me off. This was my best car buying experience in my 30+ years of being a car owner. I highly recommend him to anyone. Thank you, Savaun!! More

Our complete experience with staff was great. They answered our concerns and made recommendations while listening to us. They answered our concerns and made recommendations while listening to us. More

We just purchased our fourth car from this dealership and couldn’t be more happier. Since my daughter was very peculiar about what she wanted, I had the whole village working together to help us find a perfe couldn’t be more happier. Since my daughter was very peculiar about what she wanted, I had the whole village working together to help us find a perfect car! Finally Christian and Faran found what we were searching and she is very satisfied that everything she was looking for has been met. The whole process was very easy and clear. Ash was another great piece of the success in the financial aspect of this purchase. Thank you everyone who came through for us and fulfilled our mission. Nina More

Agreeable and caring salesperson. He knew the right car to show me to purchase. Will recommend him to friends He knew the right car to show me to purchase. Will recommend him to friends More