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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.2
306 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 306 reviews

December 07, 2024

Great customer service. They were so attentive and not pushy at all. Really made our car buying experience easy. More

by Chase2102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savaun
Dec 12, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, thank you for your kind words and this wonderful review! Thank you again for leaving us this response!

December 01, 2024

It was my husband’s and mine first time purchasing a car together and Savaun (sales manager) worked so patiently with us! He spent hours letting us make our minds and giving us time to really explore our op More

by Ishika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savaun Davis
Dec 03, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

November 25, 2024

Jerilyn was super helpful, patient and professional. She got us the deal we were looking for. Thank you so much Jerilyn! More

by Kam D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerilyn
Nov 26, 2024 -

Mercedes-Benz of Walnut Creek responded

Kam, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

November 22, 2024

Everyone at this dealership is very helpful & they work with all the customers needs & beyond More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faran, Kevin, Thomas
Nov 26, 2024 -

Mercedes-Benz of Walnut Creek responded

Ben, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

November 21, 2024

This dealership experience has been the worst yet. Purchased car on a Saturday, provided a check that was intended to be held until I brought cashiers check on Monday am, when brought cashiers check t More

by CD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerilyn, Lionel
Nov 25, 2024 -

Mercedes-Benz of Walnut Creek responded

CD, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

November 18, 2024

I recently visited the Mercedes-Benz Walnut Creek store and had an excellent experience purchasing my GLS450. I want to express my appreciation for the team’s patience and kind service throughout the proce More

by Leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lionel Lee, Jeremiah, Joaquin
Nov 21, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi Leo, thank you so much for your positive comments about Mercedes-Benz of Walnut Creek! We hope you have a great day!

November 17, 2024

Awesome dealer. Very straight to the point and help ease negotiation process. Very good deal More

by Anthony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 19, 2024 -

Mercedes-Benz of Walnut Creek responded

Anthony, we are so pleased you enjoyed your visit to Mercedes-Benz of Walnut Creek! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

I’ve purchased and services my cars at MB of Walnut Creek. This time not a luxury experience. I purchased an GLC 300 2021 previously owned not a cheap purchased and the vehicle was completely dirty ins More

by suziealvarez1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sharing their name
Nov 19, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would really like to speak with you more regarding this matter. Please reach out to us at (844) 896-1941 or email our customer relations manager, Jasmine at jasmine.ewing@mbofwalnutcreek.com. We look forward to hearing from you.

November 16, 2024

The salesperson was extremely helpful throughout the process. She answered all of my questions and helped the process go smoothly More

by cak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerilyn
Nov 19, 2024 -

Mercedes-Benz of Walnut Creek responded

Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

November 09, 2024

Marjorie is amazing — she made the car purchase experience pleasant. Not pushy, but knowledgeable and patient. More

by Mdschlemmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie
Nov 13, 2024 -

Mercedes-Benz of Walnut Creek responded

Thank you again for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!