Mercedes-Benz of Walnut Creek
Walnut Creek, CA
Filter Reviews by Keyword
By Type
Showing 284 reviews
Great buying experience!! Just got a brand new GLC at MB Walnut Creek. It was a great buying experience. Kevin Rasul was exceptional. He was very friendly, professional and mad Just got a brand new GLC at MB Walnut Creek. It was a great buying experience. Kevin Rasul was exceptional. He was very friendly, professional and made sure that everything went smoothly. He sold me the car I wanted at the payment I asked for. My wife and I couldn't be happier. More
Kevin; knowledgeable, down to earth, and no pressure! My first time at a Mercedes dealership and my fiancé and I are so happy we worked with Kevin. A brand new Mercedes was out of our budget, but we didn My first time at a Mercedes dealership and my fiancé and I are so happy we worked with Kevin. A brand new Mercedes was out of our budget, but we didn't feel like "second class citizens" at all at the dealership. Kevin was very knowledgeable, down to earth, and no pressure! We really felt he went above and beyond in many ways; like the amount of time he spent with us (nearly three hours past closing on a Sunday!!!). He also negotiated a high, and fair price for our trade-in; other dealerships offered us THOUSANDS less. As previously mentioned, he was no pressure; when we were debating between cars (a 10,000 difference in price) you could tell he truly wanted what was best for us, not best for his paycheck. We did end up going with the more expensive car and we couldn't be happier. I should also mention that the perks that come along with buying a car at the MB dealership in Walnut Creek are also very impressive. We can't wait to go back! More
great car buying experience I wish I could give these guys 6 stars, it was that great a buying process. The entire team was so professional, easy to work with, and made it a plea I wish I could give these guys 6 stars, it was that great a buying process. The entire team was so professional, easy to work with, and made it a pleasure to spend all that money. They were actually incredibly competitive on the price, and I'm really happy with the deal that we worked out. They were transparent and upfront the whole way through, making me feel very comfortable buying from them. Complete and wholehearted recommendation. Great job, and thanks again to Fred Mohajeri, Emily Bassett, and Jason Viscarra. More
Great service My husband and I recently purchased a GLC and we worked with Rahmat. He made our experience extremely positive and was very informative. We had a lot My husband and I recently purchased a GLC and we worked with Rahmat. He made our experience extremely positive and was very informative. We had a lot of questions and he was thorough and patient in answering them. I will definitely come back and request to work with him again for our future needs. More
Loved the car, the dealership and Omar Qasem my sales guy. What a day! I just finished getting my oil changed on my lovely 2001 Acura across the street at Jiffy Lube and decided to wander onto the Mercedes lot What a day! I just finished getting my oil changed on my lovely 2001 Acura across the street at Jiffy Lube and decided to wander onto the Mercedes lot to see what was up. I was dressed like I just rolled out of bed, driving a not so fancy car and Omar Qasem jumped at the chance to greet me. I told him I wanted to see the C250s and he showed me the inventory, knowing which ones had the right features and directed me to the best one. We hopped in for a test drive and I loved it. Asked my questions and he knew the answers. My concern was fitting it in our tiny garage in San Francisco so I told him I would need to go do some measurements. Omar said I could take it home overnight instead. I brought it home and it fit and my wife and I fell in love. We did some price shopping and this was the best deal. We came back the next day and made the purchase, excited as can be. The finance guy seemed a little devastated when we declined extended warranty and service but it went smooth. They detailed the car and I've been in love ever since. Thanks Omar Qasem. More
Great they do good job The sales people are great.Gareth shaver help me a lot on buying my new car. The atmosphere on the dealership is good,only the I would like to add is The sales people are great.Gareth shaver help me a lot on buying my new car. The atmosphere on the dealership is good,only the I would like to add is they should hire more people that help us familiar our car. T More
My first awesome experienca at a dealership This is the first time that I go to a dealership, and get out with a good deal and superior service from the personnel. Our Sales Person Garrett Shave This is the first time that I go to a dealership, and get out with a good deal and superior service from the personnel. Our Sales Person Garrett Shaver was a professional and courteous when he was taking care of us. Highly recommended. More
Excellent service and value If you are thinking about buying a Mercedes Benz make sure you ask for Omar Qasem. He is so knowledgeable and helpful. He truly makes sure the car is If you are thinking about buying a Mercedes Benz make sure you ask for Omar Qasem. He is so knowledgeable and helpful. He truly makes sure the car is offering everything you are looking for. Non pressure sales approach. I love the new approach of this dealership - I was a customer 10 years ago but had become in impressed. All that has changed. More
Excellent experince I just purchased a Mercedes from MB of Wallnut creeck ,Jimmy molakides was very honest ,patient and friendly ,I recommand MB of wallnut creeck to any I just purchased a Mercedes from MB of Wallnut creeck ,Jimmy molakides was very honest ,patient and friendly ,I recommand MB of wallnut creeck to any one who is looking to buy a car from honest and friendly dealership More
ML 350 BlueTec 2014 I was shopping for a 350ML BlueTec. Omar Quasem and Omar Khan worked as a team and were both extremely helpful and very professional. They helped me f I was shopping for a 350ML BlueTec. Omar Quasem and Omar Khan worked as a team and were both extremely helpful and very professional. They helped me find the right vehicle and made the purchase process painless. More