Mercedes-Benz of Walnut Creek

Great experience , the best car buying experience I have had so far. Thank you so much Craig Mccool for making my car buying experience a great one.. , the best car buying experience I have had so far. Thank you so much Craig Mccool for making my car buying experience a great one.. More

Auto purchase I have no reason to say anything to hurt Mercedes of Walnut Creek , I'm only stating the truth. I went there to purchase a used Mercedes, I was given I have no reason to say anything to hurt Mercedes of Walnut Creek , I'm only stating the truth. I went there to purchase a used Mercedes, I was given the worst deal ever. The car has staggered tires which means they are larger tires in the back , The tires were put on back wards, They kept my car for over a week to repair paint damage, they called me several times to tell me the car was ready I made 4 trips over to pick up the car I found they had put paint touch up on damage, they had originally promised to repair and paint area. They delivered the car at night when I saw the car the next morning , they had only painted over damage and did not repair damage,and it had orange peel all over fender. I called everyone at the dealer, not one person returned my call over three days I finally drove back and told them that they where the worst auto dealer I have ever purchased a car from. More

Great Experience!! Our sales person Steve Scheps was very easy to work with, he was very patient and courteous. I strongly advise anyone to use Steve for your purchase Our sales person Steve Scheps was very easy to work with, he was very patient and courteous. I strongly advise anyone to use Steve for your purchase of a Mercedes at Mercedes-Benz of Walnut Creek! More

Very pleased Short, easy sales process. Evan found the right car with the right equipment and I couldnt have asked for a smoother process. Thank you Evan and Merce Short, easy sales process. Evan found the right car with the right equipment and I couldnt have asked for a smoother process. Thank you Evan and Mercedes of Walnut Creek! More

sales staff I would like to thank George Nijmeh for staying after hours assisting us with our purchase. The deal was fair, George is professional and knowledgeab I would like to thank George Nijmeh for staying after hours assisting us with our purchase. The deal was fair, George is professional and knowledgeable. Thank you for the great service More

Amazing Experience Our sales person, Steve Scheps, was genuine and easy to work with. We were looking for a hard to find model and he went out of his way to find us exa Our sales person, Steve Scheps, was genuine and easy to work with. We were looking for a hard to find model and he went out of his way to find us exactly what we wanted. We definitely would recommend Steve Scheps at Mercedes in Walnut Creek. More

Great experience I had been looking for a used car for a while until I contacted Juan Lopez in the Internet department. He helped me find the right car. I was looking I had been looking for a used car for a while until I contacted Juan Lopez in the Internet department. He helped me find the right car. I was looking for a fiat. I don't have the greatest credit but I was able to get my car for a very low monthly payment. Overall I was happy with how quick everything went. I will definitely be getting my next car with them. More

Experience I can not thank my sales person enough. My overall experience was pleasing. The sales person, George, took his time and made sure I understood my new I can not thank my sales person enough. My overall experience was pleasing. The sales person, George, took his time and made sure I understood my new car and features before leaving. It was a great overall experience. I love my new car!! Thank you! More

The best experience When I was shopping for a new car I had been to a view of the dealerships in the area, I was looking for Mercedes-Benz and I was getting a little bit When I was shopping for a new car I had been to a view of the dealerships in the area, I was looking for Mercedes-Benz and I was getting a little bit frustrated. when I met Craig Mccool, he answered all my questions he was very knowledgeable about the product and I ended up buying my new Mercedes at Mercedes-Benz of Walnut Creek. thank you Craig . More

Horrible unethical dealership So I finally got a call from Jason Visacaria on 4/15. He told me to remove the yelp reviews and we agreed upon a resolution which made me happy. I was So I finally got a call from Jason Visacaria on 4/15. He told me to remove the yelp reviews and we agreed upon a resolution which made me happy. I was supposed to hear back from him today but I had to initially make the phone call. He backed up on his offer that he made on Wednesday 4/15 so this review is back up. Such a horrible dealership, he tried to play the "how would my family feel card on me to remove the yelp reviews." Please save your time and money and do not do business with an unethical team and that is tainting the Mercedes Benz brand. 4/14/2015 Review: Absolutely the worst follow up for a dealership. Jason left a comment replying to my previous review but hasn't called back once neither has the other person Tom Slagle has the curtesy to return my phone calls. The dealership is digging itself in a hole and this type of service is not what a consumer expects of Mercedes Benz Brand. The corporate headquarters really need to start an investigation on their practices. These guys are beyond garbage. 3/29/15 Review: I didn't believe the horrible reviews till I had a bad experience with them yesterday. I'd give them zero stars if I could. These guys have to be the biggest liars & most unethical people. Yet Bao said he's never lied before - hah! I bought a 2015 c300 on March 1, 2015. I came in for a test drive the night before and inquired of George Nijmeh about the 237 miles on the odometer and why it was so high. He states it was a dealer trade. However on the sticker of the car it said Mercedes Benz of Walnut Creek so I wasn't quite convinced that he was being truthful. The car also has wheel curbed rash on the rear passenger wheel which I noticed the night I too, delivery. The passenger panel also had chipped paint, they did take care of both those issues. However, I am not sure what else could be wrong with the car underneath. Last night I found a borrowed car agreement which explained the high miles and that George and the dealership was lying to me about the high miles. All I've simply asked is to produce a document that states that my car was a dealer trade but Jason and the whole team of liars keep telling me that it's not possible to produce such a document. I find that hard to believe in 2015. More