Mercedes-Benz of Walnut Creek

The cars seem to be priced well for the mileage on the car. The dealer ship was clean and to the point. My only gripe was I felt a bit rushed. Not in the decision, making processes but the here is your ca car. The dealer ship was clean and to the point. My only gripe was I felt a bit rushed. Not in the decision, making processes but the here is your car thank you. More

The worst finance, I told 3 or 4 times, that I wanted none of add one, he knew I was ready to go. Added over 200 to my payment. The only reason I got it was he wouldn't cut ne loose. He is awful and its none of add one, he knew I was ready to go. Added over 200 to my payment. The only reason I got it was he wouldn't cut ne loose. He is awful and its horrendous how he do people. Im not through complaining yet. I bought 2 cars that day and he just wanted to add on more. Incompetence and greedy for your customers. I am taking this to court and I already have an attorney. The 2nd car we got was priced over 2k over bluebook. Im going to be loud about this. Then he wanted to argue me down about the extra things I do not need. Now my payment will not go down, even though they were taken off. He never said once we put it on there y I y would have to stay with the higher note. All of a sudden im on another level and I would have an higher interest. I'm going to tell exactly how you do it to the judge.And how you throw pair papers and people face it to be this amount.And then the interest is two points.Higher, and it's just a shame and i'm going to go forward.And i'm going to have a big mouth, and i'm gonna be all over the internet with this thank you, and you have a nice day. More

Deceptive in their sales approach when I purchased a vehicle. Be wary and careful. Do not agree to sign documents on digital format. Get a hard copy. vehicle. Be wary and careful. Do not agree to sign documents on digital format. Get a hard copy. More

Everyone treated me with so much kindness and care. I will from now on only purchase from Mercedes Benz. I will from now on only purchase from Mercedes Benz. More

Really good customer service at Mercedes of Walnut Creek very nice and friendly. Everyone had a beautiful smile on their face. I was very comfortable. I have told my friends and family to visit. I passed o very nice and friendly. Everyone had a beautiful smile on their face. I was very comfortable. I have told my friends and family to visit. I passed out business cards. I had a. wonderful experience. More

Friendly, helpful and punctual. Jose was wonderful to work with and I love my new car. Jose was wonderful to work with and I love my new car. More

The whole experience was awful. Shavan who is one of their salesmen was rude and dishonest with me from start to finish. Ultimately after I bought the car and got home I realized th Shavan who is one of their salesmen was rude and dishonest with me from start to finish. Ultimately after I bought the car and got home I realized the car wasn’t even street legal. When I brought this up to him he made excuses saying that it’s fine and it will only be a fix it ticket if I get pulled over. Unbelievable. This experience was worse than what you’d expect at a sleazy used car dealership. More

I was treated with courtesy and the sales rep Edwin did not try to up sell any additional pricier options. He was very straightforward with me from the earliest text message until the final handshake. not try to up sell any additional pricier options. He was very straightforward with me from the earliest text message until the final handshake. More

I went today and purchased a 2017 Nissan Rogue S! Best experience I've ever had at a dealership. They were super nice and very helpful, Ali was my salesman and he was wonderful! I highly recommend hi Best experience I've ever had at a dealership. They were super nice and very helpful, Ali was my salesman and he was wonderful! I highly recommend him and the dealership to buy a car from! Great customer service the moment I reached out about the vehicle, through the whole process, made is very easy for me throughout the whole experience. Thank you again Ali for the best service I have ever received buying a vehicle! You are my hero! More

I bought my 4th car from Walnut Creek Mercedes. I have worked with Marjorie Hermenez for the last three cars. I find her to be extremely helpful. She understands my disability and works to make ev I have worked with Marjorie Hermenez for the last three cars. I find her to be extremely helpful. She understands my disability and works to make everything easy for me. The service department is good to work with also. More