Mercedes-Benz of Walnut Creek
Walnut Creek, CA
Filter Reviews by Keyword
By Type
Showing 284 reviews
Chau was amazing! She helped me during the whole process, which was smooth and fast! The car was shipped to me in less than 24 hours! She helped me during the whole process, which was smooth and fast! The car was shipped to me in less than 24 hours! More
Jerel went above and beyond to make sure my car shopping experience was satisfying and stress free like it should be. He took the time to answer all my questions and leave the dealership with no doubt that experience was satisfying and stress free like it should be. He took the time to answer all my questions and leave the dealership with no doubt that this would be the right purchase for me. Also, thanks to John for processing the final transaction with ease and explaining all the options that were available to me. Appreciate you guys. More
I leased a vehicle from this dealership. They were one week late on delivering the vehicle. Upon delivery there was a receipt for Burger King under the driver's seat. The miles were higher o They were one week late on delivering the vehicle. Upon delivery there was a receipt for Burger King under the driver's seat. The miles were higher on the vehicle than it was stated in the contract. In addition, one of the cameras on the vehicle was not working which made certain features like lane assist, active distance, and cruise control malfunction. More
This is my second time buying a car in MB Walnut Creek with Jessica as my salesperson and she never fails to impress me with her knowledge about the cars that I was eyeing to get. For the first time, I am with Jessica as my salesperson and she never fails to impress me with her knowledge about the cars that I was eyeing to get. For the first time, I am finally considering buying an EV because I am done dealing with the gas prices and about to pull the trigger on switching to electric. Jessica made me do it. In fact, she never hesitated to guide me what is the best option. Of course, she patiently assisted me from choosing the right optional packages I wanted from the car. We test drove and I absolutely felt contempt with what she offered. Furthermore, she effortlessly provided me with useful information about EV and subsequently when she showed the AMG EQS I knew it is the car that I wanted to have. I always admire and recommend Jessica for her wit, and for her ability to connect with her clients to a more fun and seamless way! Thank you as always! More
This was a great experience purchasing a new car. Uri, the sales associate, was beyond helpful and accommodating. He went above and beyond! The staff were very knowledgeable and always available w Uri, the sales associate, was beyond helpful and accommodating. He went above and beyond! The staff were very knowledgeable and always available when I had questions. More
The Mercedes Benz dealer in California by far. Horrible service. Takes forever to get info. They ran my credit 5 times. I would never buy from this dealer again. They don’t care about the customer Horrible service. Takes forever to get info. They ran my credit 5 times. I would never buy from this dealer again. They don’t care about the customers More