Mercedes-Benz of Walnut Creek

It was a pleasure doing business with Jerel Shelton. We leased 4matic from him. He was responsive to our questions and accommodated our needs. He was creative in getting us a good deal within the rules. We leased 4matic from him. He was responsive to our questions and accommodated our needs. He was creative in getting us a good deal within the rules. He was knowledgeable and got the finance person involved where he did not have relevant information. He has a genuinely cheerful and positive attitude (no hyperbole). We'll gladly recommend him to our friends and family. More

Great deals. Tim and Amanda helped me with getting a good deal on my 580 Tim and Amanda helped me with getting a good deal on my 580 More

Marjorie and the team at MB of Walnut Creek helped us find our new car. Marjorie went above and beyond, giving us all the information we needed, without being pushy or “salesy” and allowing us the time a find our new car. Marjorie went above and beyond, giving us all the information we needed, without being pushy or “salesy” and allowing us the time and privacy to make our decision. Truly extraordinary service. More

We got enough time to check the car and the person who was dealing with us was very polite and respectful. She explained about the features and functions of the car. Thanks. was dealing with us was very polite and respectful. She explained about the features and functions of the car. Thanks. More

I have been going to this dealership for the past 20 years and will never go anywhere else to buy or lease a Mercedes. Mike Lim, the sales manager, always discusses the pricing and gives me the best dea years and will never go anywhere else to buy or lease a Mercedes. Mike Lim, the sales manager, always discusses the pricing and gives me the best deal possible. My recent interactions with both Martin and Jerel have been friendly, courteous, and professional. More

They were very considerate and professional. They had out desired vehicle available and ready when we arrived for our appointment. They had out desired vehicle available and ready when we arrived for our appointment. More

We noticed jerking after 5 days of purchase of our GLC 300. We immediately informed the Sales person and we were told it must the dynamic. 9 days after purchase date, there was a notification in the dashb 300. We immediately informed the Sales person and we were told it must the dynamic. 9 days after purchase date, there was a notification in the dashboard, can’t do reverse drive. The tow driver even mocked me by saying there’s nothing wrong with the car, I just don’t know how to drive a Mercedes Benz. Car ended up towed to the dealership. We were told the transmission valve was defective and needed to be replaced. Although the dealership people were very accommodating and responsive especially James, it’s very frustrating that brand new car that we perceived to be reliable is NOT. We got the car back however we have yet to see if it’s actually worth purchasing it. This is supposedly a brand new car. We will hold the company Mercedes Benz accountable and responsible if something happens to us while on board this car due to mechanical problems or factory defects. More

Jessica Walter was very professional and helpful in our search & purchase of my Mercedes Benz. search & purchase of my Mercedes Benz. More

Savaun Davis is a stellar sales person. The whole team is amazing and makes the car purchasing experience smooth and stress free!! The whole team is amazing and makes the car purchasing experience smooth and stress free!! More

Delivery of my car was chaotic. I got a call while out at dinner that my car had arrived when I wasn’t home. I tried coordinating a time with the dealer ahead of time but never was I got a call while out at dinner that my car had arrived when I wasn’t home. I tried coordinating a time with the dealer ahead of time but never was able to get in touch. The whole process was extremely disorganized. More