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Mercedes-Benz of Walnut Creek

Walnut Creek, CA

4.4
358 Reviews
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1301 Parkside Dr

Walnut Creek, CA

94596

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Showing 358 reviews

June 19, 2025

Excellent sales person, Farhan is very great and offers good customer service overall very good experience More

by avinash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farhan, Mike
Jun 21, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

Sauven, my salesperson was excellent, personal & informative. Dealership was beautiful & all employees I came in contact with were polite & helpful. Finance gal was very friendly but definitely knew More

by Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose, Sauven, embarrassingly, her name escapes me, beautiful finance gal, actually Sauven’s mom
Jun 21, 2025 -

Mercedes-Benz of Walnut Creek responded

Mac, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2025

Enjoyed the approach to informative guidance without heavy sales tactics. Let's the car sell itself. No heavy pressure at all. In fact very happy to allow us to test drive a variety of models to ensu More

by Judy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Savaun Davis
Jun 18, 2025 -

Mercedes-Benz of Walnut Creek responded

Judy, we are so pleased you enjoyed your visit to Mercedes-Benz of Walnut Creek! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2025

I am extremely pleased with my recent purchase from Walnut Creek Mercedes-Benz and would like to express my heartfelt gratitude for the outstanding service I received. I have been considering trading i More

by jimenezsonia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marjorie Jimenez, Hany
Jun 17, 2025 -

Mercedes-Benz of Walnut Creek responded

Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Walnut Creek! Take care!

June 13, 2025

Our salesman Jamel was wonderful. Explained the features of the car, was patient with our questions and supported us during the whole process. We met the GM John Lee who was terrific, More

by magpie1000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamel, John Lee, Hany Yosri
Jun 16, 2025 -

Mercedes-Benz of Walnut Creek responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 10, 2025

Jessica was the absolute best. Gave honest advice and was a pleasure to be around. Plan on only working with her going forward! More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 12, 2025 -

Mercedes-Benz of Walnut Creek responded

Mark, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 26, 2025

Super slow and almost none respond after sales, and the vehicle have problem since day1, the dealer commit to fix but one and half month later still no any response, very bad experience. More

by hughwwm
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Weiming Wang
May 29, 2025 -

Mercedes-Benz of Walnut Creek responded

Hugh, Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us at (844) 896-1941 or email our Customer Relations Manager, Leah, at leah.holt@mbofwalnutcreek.com at your earliest convenience so that we can work towards a resolution. We look forward to hearing from you.

Jun 05, 2025 -

hughwwm responded

Hi Mercedes-Benz of Walnut Creek, i already email to your Customer Relations Manager Leah and Jasmine, but unfortunately one week past i still didn't get any response, can you help to check with your colleague? thanks!

May 17, 2025

jameil is a person not a salesman! !! trust and believe in him!!! he is a man you can trust!!! More

by tpunch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
jameil the prince
May 21, 2025 -

Mercedes-Benz of Walnut Creek responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 16, 2025

I bought a great car and love it. Unfortunately the follow up has been terrible. It only had one key and I’ve been chasing them down for over a month to get the second. Numerous calls More

by Will
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Nic, Jose
May 22, 2025 -

Mercedes-Benz of Walnut Creek responded

Will, Thank you for taking the time to bring your experience to our attention. We would appreciate the opportunity to speak with you directly about this situation. Please reach out to us at (844) 896-1941 or email our Customer Relations Manager, Leah, at leah.holt@mbofwalnutcreek.com. We look forward to hearing from you.

May 15, 2025

Excellent customer service & care through out the entire buying process. Chau is the best in the business! Kevin/ Mohammad was friendly & patient. Thank you both! More

by Drivesafely
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau, Kevin/Mohamad
May 17, 2025 -

Mercedes-Benz of Walnut Creek responded

We really appreciate your positive review! We look forward to your next visit! Take care!

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