Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Walnut Creek
Walnut Creek, CA
427 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 427 reviews
March 22, 2026
I found the personnel in this dealership are helpful, very friendly and respectful. I certainly will refer others to come to Mercedes-Benz of Walnut Creek very friendly and respectful. I certainly will refer others to come to Mercedes-Benz of Walnut Creek More
by Satisfied customer
Employees Worked With
Savaun Davis, Kevin Rasul, Mike Lin & Terrance Thomas .
March 18, 2026
The cars seem to be priced well for the mileage on the car. The dealer ship was clean and to the point. My only gripe was I felt a bit rushed. Not in the decision, making processes but the here is your ca car. The dealer ship was clean and to the point. My only gripe was I felt a bit rushed. Not in the decision, making processes but the here is your car thank you. More
by Rich
Employees Worked With
Can’t remember
March 16, 2026
The worst finance, I told 3 or 4 times, that I wanted none of add one, he knew I was ready to go. Added over 200 to my payment. The only reason I got it was he wouldn't cut ne loose. He is awful and its none of add one, he knew I was ready to go. Added over 200 to my payment. The only reason I got it was he wouldn't cut ne loose. He is awful and its horrendous how he do people. Im not through complaining yet. I bought 2 cars that day and he just wanted to add on more. Incompetence and greedy for your customers. I am taking this to court and I already have an attorney. The 2nd car we got was priced over 2k over bluebook. Im going to be loud about this. Then he wanted to argue me down about the extra things I do not need. Now my payment will not go down, even though they were taken off. He never said once we put it on there y I y would have to stay with the higher note. All of a sudden im on another level and I would have an higher interest. I'm going to tell exactly how you do it to the judge.And how you throw pair papers and people face it to be this amount.And then the interest is two points.Higher, and it's just a shame and i'm going to go forward.And i'm going to have a big mouth, and i'm gonna be all over the internet with this thank you, and you have a nice day. More
by Hellosann
Employees Worked With
Jerale, John finance
March 04, 2026
Deceptive in their sales approach when I purchased a vehicle. Be wary and careful. Do not agree to sign documents on digital format. Get a hard copy. vehicle. Be wary and careful. Do not agree to sign documents on digital format. Get a hard copy. More
by Clmayprogress
Employees Worked With
Faran and John Lee
March 03, 2026
Really good customer service at Mercedes of Walnut Creek very nice and friendly. Everyone had a beautiful smile on their face. I was very comfortable. I have told my friends and family to visit. I passed o very nice and friendly. Everyone had a beautiful smile on their face. I was very comfortable. I have told my friends and family to visit. I passed out business cards. I had a. wonderful experience. More
by Rachelle sims
Employees Worked With
Jamil,
January 29, 2026
The whole experience was awful. Shavan who is one of their salesmen was rude and dishonest with me from start to finish. Ultimately after I bought the car and got home I realized th Shavan who is one of their salesmen was rude and dishonest with me from start to finish. Ultimately after I bought the car and got home I realized the car wasn’t even street legal. When I brought this up to him he made excuses saying that it’s fine and it will only be a fix it ticket if I get pulled over. Unbelievable. This experience was worse than what you’d expect at a sleazy used car dealership. More
by spencerbrodie1
Employees Worked With
Shavan Davis
