Mercedes-Benz of Walnut Creek

Excellent service. I leased a new vehicle. Fantastic pricing. They were willing to negotiate on the phone also. I leased a new vehicle. Fantastic pricing. They were willing to negotiate on the phone also. More

This is the third dealership I have engaged in the Bay Area. And they are the best! Area. And they are the best! More

Impeccable service, best experience we had leading a car, we’ll definitely come again. Friendly staff. we’ll definitely come again. Friendly staff. More

Great customer service. They were so attentive and not pushy at all. Really made our car buying experience easy. They were so attentive and not pushy at all. Really made our car buying experience easy. More

It was my husband’s and mine first time purchasing a car together and Savaun (sales manager) worked so patiently with us! He spent hours letting us make our minds and giving us time to really explore our op together and Savaun (sales manager) worked so patiently with us! He spent hours letting us make our minds and giving us time to really explore our options. His team was awesome including the finance department. We are so happy with our purchase and so grateful for Savaun. I highly recommend his expertise. More

Jerilyn was super helpful, patient and professional. She got us the deal we were looking for. Thank you so much Jerilyn! She got us the deal we were looking for. Thank you so much Jerilyn! More

Everyone at this dealership is very helpful & they work with all the customers needs & beyond with all the customers needs & beyond More

This dealership experience has been the worst yet. Purchased car on a Saturday, provided a check that was intended to be held until I brought cashiers check on Monday am, when brought cashiers check t Purchased car on a Saturday, provided a check that was intended to be held until I brought cashiers check on Monday am, when brought cashiers check the dealership informed me they already processed the check payment. Now they had double payment. To follow this they sent me off the lot with tire pressure that was over 10 psi the recommended allowance. I had to bring bank in to reconfigure. On 5th day of ownership a light came on on my way to a meeting that states “malfunction do not exceed 50 mph” I brought car in and service department informed me that they had no loaners. I had to cancel an incredibly important meeting. The receptionist on the sales floor has 0 customer service. Rather than look at customers she stares down at the computer and/or her phone. I’m not generally a complainer but overall this experience has been horrific! More