Mercedes-Benz of Waco - Service Center

Service personnel were very friendly and courteous. I received some very pertinent suggestions pertaining to my car and have found them to be most helpful. Service was performed as requested and in a I received some very pertinent suggestions pertaining to my car and have found them to be most helpful. Service was performed as requested and in an acceptable time frame. More

The workmanship was excellent on the repair of my GL450. The job was performed ahead of schedule and I was pleased with the results. The job was performed ahead of schedule and I was pleased with the results. More

I was in for an emergency repair on my sprinter van and they had the van fixed and everything within 5 hours! Unheard of! they had the van fixed and everything within 5 hours! Unheard of! More

My experience has been great with Mercedes Benz of Waco. The lounge area is nice comfortable and clean. The staff is professional, friendly and helpful. I definitely recommend this dealer to everyone. The lounge area is nice comfortable and clean. The staff is professional, friendly and helpful. I definitely recommend this dealer to everyone. More

My experience was stress free. Associates were respectful and knowledgeable. Kept me informed on issues and contacted me with estimated price. Also explained recommended solution. Associates were respectful and knowledgeable. Kept me informed on issues and contacted me with estimated price. Also explained recommended solution. My car was completed and returned in a reasonable amount of time . More

The Service team, is so much better now, and Caroline, Paul did a great job. 5 star good Job. Paul did a great job. 5 star good Job. More

I appreciate Mercedes Benz of Waco because they were very communicative. At every point they made sure that myself and my dad knew what was happening with my car. I especially appreciate Caroline and her pat communicative. At every point they made sure that myself and my dad knew what was happening with my car. I especially appreciate Caroline and her patience and kindness. Amazing customer service! More

My tire needed to be replaced and the MB Dealership had a tire in stock. They replaced it within 2 hours plus gave my car a beautiful wash. I didn’t have an appointment and just walked right in. What a great tire in stock. They replaced it within 2 hours plus gave my car a beautiful wash. I didn’t have an appointment and just walked right in. What a great team and service. I really am grateful for the staff at the MB Dealership in Waco. They are fantastic! More

The lady that check me in was helpful. I waited close to 5hrs due to living far away from dealer. Once I arrived home I check the oil level and seen that it measured right on the minimum m I waited close to 5hrs due to living far away from dealer. Once I arrived home I check the oil level and seen that it measured right on the minimum mark. I had to call the dealer to find out what type of oil was use so it coul add another quart just to get it closer to the full mark. After finished panicking over this issue then found out the particular filter wasn’t cleaned. For what I pay I was extremely disappointed in the service my sprinter received. Just wish I would have check it prior to leaving but I trusted the technician had did a good job. More