Mercedes-Benz of Virginia Beach

Outstanding Mercedes CPO Purchase Experience Purchased a CPO 2013 SLK 350 in May 2016. I found the vehicle online and was routed to Adham when I called to inquire. Adham handled the sale from i Purchased a CPO 2013 SLK 350 in May 2016. I found the vehicle online and was routed to Adham when I called to inquire. Adham handled the sale from initial phone call, through explaining and documenting condition of the vehicle, price negotiation, deal closing, and helping with transportation. His manner is extremely professional, consultative, and straight forward. I really can't say a single bad thing about any aspect of my purchase experience. It was a unique pleasure. I purchased the vehicle sight unseen and had it shipped to Michigan. The car is fantastic, the condition exactly (actually slightly better) than the expectations set by Adham. He was thorough in explaining the one or two very minor cosmetic wear/flaws on the car. I've bought a lot of cars. Many of them sight unseen. This is the best experience I have had in 30 years of buying and selling cars. Should the occasion arise, I will most definitely do business with Mercedes of Virgina Beach (and Adham) again. This is an unsolicited review. More

Effortlessly Easy Experience!! From start to finish Hadrain was awesome! No pushy sales tactics, but simple, friendly, and excellent service. Hadrain asked what I wanted and he del From start to finish Hadrain was awesome! No pushy sales tactics, but simple, friendly, and excellent service. Hadrain asked what I wanted and he delivered. I would definitely recommend this dealership AND Hadrian. One of the best salesman I have encountered. I love my new car!!! More

Best customer service!!!! Brett and the service team at Charles Barker gave us the best service. This dealership is awesome! I brought my C300 recently regarding my tire. I app Brett and the service team at Charles Barker gave us the best service. This dealership is awesome! I brought my C300 recently regarding my tire. I appreciated the loaner car during the time of the shipping of the tire. Once arrived they repaired the tire, rim and had it ready in no time. Looks like new. I love my car and I love this dealership. Although we are moving out of state we plan to be back for service. And spread the word of awesome customer service. Top notch! More

Excellent service on all aspects of the deal Great service all away around. Glenn is always on top of everything. Easy to deal with, very knowledgeable, great personality and a pleasure to work Great service all away around. Glenn is always on top of everything. Easy to deal with, very knowledgeable, great personality and a pleasure to work with. More

Excellent experience We stopped by on a Saturday morning to check out a CPO GLK Blue Tec that we had emailed the dealership about a few days leading up to the visit. Many We stopped by on a Saturday morning to check out a CPO GLK Blue Tec that we had emailed the dealership about a few days leading up to the visit. Many dealers do not respond via email or take days to respond. Both Mary and Adham were fast to respond and always had a detailed response. As promised on Saturday the GLK was up front, clean and ready to be looked it. I was impressed with the condition of the vehicle and with Adham taking the time to answer all our questions. We were able to work up an excellent deal and we decided to buy on the spot. They gave us an excellent trade in value offer as well. Greg in the business office was also on point. The next day I was going through the systems and noticed the GLK was due for its A1 service in 45 days. I contacted Adham and he assured me they would get it resolved. He quickly contacted me back to let me know all service was up to date and that the B service was just done and that we could drive it at anytime for them to clear the service reminder. It is nice deal with a place that still cares about you after the sale. We will be customers for life. Thanks for making our purchase an enjoyable experience. More

Dream come true Awesome experience. Was recommended by a good friend to come work with LaDonna at Charles Barker. Her knowledge and professionalism made buying my dre Awesome experience. Was recommended by a good friend to come work with LaDonna at Charles Barker. Her knowledge and professionalism made buying my dream car a wonderful experience. Will definitely recommend to those looking to purchase a Mercedes. More

Personalized and professional We have purchased many cars in our years.This has been by far our best experience.Our salesperson was amazing. Tory Green asked us a few questions an We have purchased many cars in our years.This has been by far our best experience.Our salesperson was amazing. Tory Green asked us a few questions and never moved beyond those parameter.We drove 2 cars so we could compare and purchased our first Mercedes.The ease of purchase and finance was superior.We also dreaded the walk to the finance department but again we were presented with our options explained the benefits and we chose to extend our warranty. This will forever be our car dealership.We can't Thank you enough for this great experience and we will certainly share the experience. More

My experience was positive and professional. Tish was fantastic. She would send me weekly updates regarding used vehicles and went out of her way to ensure that I chose a new vehicle that was jus Tish was fantastic. She would send me weekly updates regarding used vehicles and went out of her way to ensure that I chose a new vehicle that was just right for me. More

Great experience Yogi Jaffee, Glenn Frankel, and Greg Montie were all great to work with! They made the experience of buying a new Mercedes exciting and have continued Yogi Jaffee, Glenn Frankel, and Greg Montie were all great to work with! They made the experience of buying a new Mercedes exciting and have continued to provide great service after the sale. Thanks guys, I couldn't ask for more! Regards, William "Adam" Boyd More

Excellent service Jim handled the whole transaction smoothly with excellent friendly customer service. My first purhase through charles barker family and in fact a mer Jim handled the whole transaction smoothly with excellent friendly customer service. My first purhase through charles barker family and in fact a mercedes but it definitely wont be my last, and i will refer all my family and friends to this wonderfull dealership. More