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Mercedes-Benz of Union - Service Center

Union, NJ

4.4
67 Reviews

67 Reviews of Mercedes-Benz of Union - Service Center

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August 13, 2024

Thanks to Dawn for her wonderful customer service and making the maintenance such a smooth process! More

by Devinveca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
August 12, 2024

THANK YOU VERY MUCH ROBERTO MY CAR IS DRIVING FANTASIC IM SO READY FOR MY ROAD TRIP! More

by Lordmade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
August 11, 2024

Roberto was great had an issue and he was able to resolve it for me. Thank you again best dealership i have came across. More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
August 11, 2024

Experience at this dealership was wonderful ,the staff were super friendly, and my consultant Roberto T was informative, patient, and respectful. I will recommend this dealership and my service consultan More

by Slam130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto T
August 11, 2024

5 stars for my advisor Roberto Trujillo thank you very much keep up the great work. More

by Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Trujillo
August 09, 2024

Ray Catena Union has been an amazing asset as a multi-car owner and long time customer Dawn is always professional and goes above and beyond to make sure all the cars are serviced properly and any other is More

by Jmunro1702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Grill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Liguori
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Castello
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

I am consistently impressed with the outstanding service provided. The team promptly addresses any issues with my car, ensuring everything is taken care of efficiently. Dawn, in particular, is exceptional i More

by Kirstin M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Grill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Dargentina
August 08, 2024

I have been a loyal customer to Ray Catena Union for about 4 years and it is always a great experience.My maintenance consultant is Roberto and he is top notch and very professional .Always a great expe More

by Princess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
August 08, 2024

Roberto Trujillo is a 10 out of 10 best service visit for my first time at this location. A respectful young man ,so knowledgeable ,and was patient with all of my questions. More

by Phyltonn57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
August 05, 2024

Roberto is excellent ! !! Helped me with my tire and got me in and out much respect. More

by Gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto
2
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