Mercedes-Benz of Union
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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This dealership sets the benchmark for customer service. Once I selected the car of my dreams, they served me lunch in their in-house bistro! I even had my shoes shined! They said they will wash my car anyt Once I selected the car of my dreams, they served me lunch in their in-house bistro! I even had my shoes shined! They said they will wash my car anytime I want. Anytime. For FREE! I found out later that they won Mercedes Benz's highest honor Best of the Best 3 years in a row, and JD Powers Best Service Department Award. I will NEVER go anywhere else! How could I??? More
A friendly, welcoming facility, that was immaculate, very responsive, most helpful and informative. Salesperson followed up all details, was ready for us in every way and never gave us the feeling that he wa responsive, most helpful and informative. Salesperson followed up all details, was ready for us in every way and never gave us the feeling that he was rushed or uninformed. He took the time to make sure we were comfortable and knowledgeable about the car we chose.And he also made sure we were comfortable in the showroom and toured us through the facility. (Which is above and beyond!)I would definitely recommend Ray Catena of Union and especially Salesperson, Richard Davila.Both received our highest recommendation for courtesy and customer support. More
I felt the service was perfect. The staff was able to answer all questions with out hesitation. Very friendly and eager to help. Kathee was also there to help, and both her and John seemed to be ready answer all questions with out hesitation. Very friendly and eager to help. Kathee was also there to help, and both her and John seemed to be ready and waiting for us after we decided to purchase the mercedes. More
I got the dealership on line inquiery and in 2 days I was in a Certified Benz. Fast and curtious dervice with 100% overview of the car I was buying. No pressure, just a great experience. in a Certified Benz. Fast and curtious dervice with 100% overview of the car I was buying. No pressure, just a great experience. More