Mercedes-Benz of Union

Purchase 2014 CLA250 My first Mercedes I was actually unsuccessfully shopping for a Jaguar and stopped by Ray Catena Mercedes. It was a refreshing experience, the staff was friendly and res I was actually unsuccessfully shopping for a Jaguar and stopped by Ray Catena Mercedes. It was a refreshing experience, the staff was friendly and respectful. My sales rep. Victor Kaczynski had me feeling right at home. The procedure was quick and stress free and he was very professional. Hands down one of the best sales rep. I ever met. I will most definitely purchase my next vehicle from Ray Catena Mercedes Benz of Union. Should you visit there ask for Victor Kaczynski for guaranteed satisfaction. More

My 1st Mercedes My 1st experience with Mercedes was when I visited Ray Catena-Union. I was greeted at the door and introduced to my Sales and Leasing Rep., Victor Kac My 1st experience with Mercedes was when I visited Ray Catena-Union. I was greeted at the door and introduced to my Sales and Leasing Rep., Victor Kaczynski. Vic listened to what I was trying to accomplish, understood my position and preceded to show me cars that fit exactly what I was looking for. He made the experience stress free and worked closely with me to get everything I wanted. His knowledge and professionalism were outstanding and I look forward to working with him again in the future and referring others to him as well. More

CPO Exchange We initially purchased a Mercedes CPO car but decided it was not the right car for us. We were able to exchange it within the 7 day CPO exchange peri We initially purchased a Mercedes CPO car but decided it was not the right car for us. We were able to exchange it within the 7 day CPO exchange period. Anthony worked with us to facilitate the return especially since we would have about 300 miles over the 500 mile exchange allowance (we live in Pittsburgh). Anthony worked to find us several options to exchange for and to ensure that the exchange went smoothly. All in all we are satisfied with our dealings with Ray Catena Mercedes and would consider purchasing another car from them in the future. More

Great Dealership ! Chris Popin is a excellent at his job and made the purchase of my car as smooth as possible for me! great experience! ! Chris Popin is a excellent at his job and made the purchase of my car as smooth as possible for me! great experience! More

AMAZING DEALERSHIP, AMAZING TEAM! I am giving the Ray Catena Mercedes Benz of Union dealership 11 Stars! I am new to Mercedes Benz vehicles owning Land Rovers and a Lexus before. I w I am giving the Ray Catena Mercedes Benz of Union dealership 11 Stars! I am new to Mercedes Benz vehicles owning Land Rovers and a Lexus before. I was made comfortable with my vehicle and the whole Ray Catena Union team went OVER and ABOVE to see that my experience was excellent! I am thrilled with my new truck and can't thank them enough for everything! I would recommend Ray Catena Mercedes Benz of UNION to every friend for exceptional service, communication, professionalism and comfort as well as a level of excellence in a vehicle. More

Great experience at Ray Catena Mercedes-Benz of Union I was frankly skeptical when I first walked through the door because I had the impression that because it was a Mercedes-Benz dealership, that there w I was frankly skeptical when I first walked through the door because I had the impression that because it was a Mercedes-Benz dealership, that there wouldn't be any willingness for them to give me a great deal. I also had very high expectations of service as well as quality and they were easily surpassed. First, the dealership was very spacious with so much room to walk around and a wide range of cars to view at your leisure. Second, EVERYONE from receptionist to sales reps to concierge and service people were so helpful and welcoming. They all made me feel at ease and made me believe that this was not just a transaction, but a commitment to a long-term relationship. And they all worked as a team, which you don't see at a car dealership. Burton was responsible for getting me in the door and introducing me to Jim. Jim was the most patient sales rep I've ever met. The guy literally spent 5 hours with me, answering every single one of my questions. And Greg worked with Jim to make sure I was happy with the vehicle and took extra pains to ensure the truck was in pristine condition. He also spent over an hour walking me through every feature of the GL 450 including the use of all the technology and customization settings. I could go on and on but I can sum up everything by saying that at no time, did I ever feel rushed. I believe everyone cared about me and regardless of how long it took, they just wanted me to be happy. So last but not least, the price (which was a great deal considering the excellent condition of the SUV) was compelling. However, I walked away thinking this was such a great deal not because of a competitive price, but because the entire experience was overwhelmingly positive and I was completely sold on the client service. To me, buying a car is not just a transaction, but an ownership experience and I know that Ray Catena Mercedes Benz of Union will take good care of my family for a very long time. More

Great Dealer - Great People This is the 4th car I purchased from Ray Catena Mercedes. My salesman Tom Zecca is the absolute best. He handles the total transaction perfectly and m This is the 4th car I purchased from Ray Catena Mercedes. My salesman Tom Zecca is the absolute best. He handles the total transaction perfectly and makes buying a car a PLEASURE. More

Great Experience buying CPO Mercedes I would rate my experience with Ray Catena Mercedes Benz at Union as excellent. I bought a C300 working with Tom "Tommy" Zecca. The process was very I would rate my experience with Ray Catena Mercedes Benz at Union as excellent. I bought a C300 working with Tom "Tommy" Zecca. The process was very easy, first they have a lot of inventory to choose from and their hours are very good in terms of availability. Also everyone you interact with is friendly, offered coffee as I walked in the door by receptionist, anyone who walks in is greeted and asked if they need help...I have been to many dealerships recently as I narrowed down my search and in some cases you walk around and no one talks to you, not at Ray Cantena Union they are friendly without being pushy. The deal itself I felt was fairly smooth and fair I got a good deal on the car and a good deal on my trade in...plus the financing was easy as well...all in great experience, no drama.... Tommy Zecca was great to deal with...it was probably the easiest/best car buying experience I have ever had...I would highly recommend.... More

Another great experience Just purchased my 3rd Mercedes from Ray Catena and could not be happier. Their service is terrific, personel in both service area and sales area are Just purchased my 3rd Mercedes from Ray Catena and could not be happier. Their service is terrific, personel in both service area and sales area are helpful, friendly and knowledgable. Whenever I am their I feel pampered and well taken care of. I had a new salesmen today who I will most definately use again. Friendly, nice and got the job done. Thanks, Ray Catena More

Great Experience! As we all know buying or leasing a new vehicle can be very frustrating, time consuming and a little nerve wrecking. We want to make sure that we pur As we all know buying or leasing a new vehicle can be very frustrating, time consuming and a little nerve wrecking. We want to make sure that we purchase the vehicle that really catches our eye, but stay within our budget. Some people like to haggle and negotiate prices all day long. I'm not like that at all! I like to keep things simple and straight forward. My experience with sales employee, Tom Zecca was exactly what I was looking for. He was top notch! Tom was very informative and showed me on paper exactly what the prices were and what I could afford. I asked Tom about upgrading to an E-Class, but he advised me that would be risky and a little out of my price range. To me, that showed a lot of honesty and compassion on his part! During the entire transaction Tom was extremely patient, caring, friendly and knowledgeable. I highly recommend Tom Zecca to my friends and anyone else that is looking to have a great experience with their car purchase/lease. More