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Mercedes-Benz of Union
Union, NJ
814 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 814 reviews
November 13, 2015
My review Chris Popin was my salesman. He was knowledgable of the car and presented himself most professionally. Chris went the extra steps to help us locate Chris Popin was my salesman. He was knowledgable of the car and presented himself most professionally. Chris went the extra steps to help us locate our car. He was honest and considerate. I would highly recommend others to connect with him when looking for a Mercedes Benz. Our product concierge, Nicholas Bradfield, presented his information in a professional and friendly manner! He had amazing knowledge of how the car works, and he demonstrated the operations of the car in an easy and simple to follow way. More
by Lacebder
Employees Worked With
Nicholas Bradfield, Chris Popin
November 11, 2015
Best Experience Ever!!!! As a first time Mercedes Benz customer the process was painless and exciting. Mr. Ed Moravek is honest and personable. His knowledge of the Mercedes As a first time Mercedes Benz customer the process was painless and exciting. Mr. Ed Moravek is honest and personable. His knowledge of the Mercedes Benz brand is exceptional and helped guide me in selecting my vehicle of choice in a timely fashion. Christopher Bradfield thoroughly explained all the functions of my new vehicle assuring that I use my vehicle to it's fullest potential. I highly recommend this dealership to anyone wanting to purchase a Mercedes Benz. More
by MBgirl
November 11, 2015
Terrible dealership, xxxxxxx criminals Terrible experience. Sales person Troy Dawson and his manager are criminals. Don't trust their words, as they will take their words back once they got Terrible experience. Sales person Troy Dawson and his manager are criminals. Don't trust their words, as they will take their words back once they got you into the dealership. Absolutely terrible experience. I wish there is negative stars I could give here. More
by JackSheng
Employees Worked With
Troy Dawson
November 10, 2015
The Very Best!!! Mr Tom Cola, is one of the best sales person I have come across. He is honest, trustworthy, and most of all he exemplifies the companies (Ray Catena's Mr Tom Cola, is one of the best sales person I have come across. He is honest, trustworthy, and most of all he exemplifies the companies (Ray Catena's/Mercedes Benz) standards. You just cannot loose with Tom Cola!!!!! More
by ali213147
Employees Worked With
TOM COLA
November 10, 2015
Above and Beyond!!!!1 Tom Cola has proven to be a gentleman of excellence in what does. My experience with Tom shows that his expertise in sales is beyond extraordinary. Tom Cola has proven to be a gentleman of excellence in what does. My experience with Tom shows that his expertise in sales is beyond extraordinary. More
by Stephen
Employees Worked With
Tom, Cola
November 05, 2015
Stanly awesome!!! Stan, is very professional, honest ,kind and helpful! He got me the car I wanted,great price got me in and out. Very very happy!!! Stan, is very professional, honest ,kind and helpful! He got me the car I wanted,great price got me in and out. Very very happy!!! More
by Pam123
Employees Worked With
Stanley Baum
November 05, 2015
Efficency accompanied by courtesy. Excellent! Good service and personal attention is a rare combination in retail today. Both Victor and support staff provided detailed explanations and personal Good service and personal attention is a rare combination in retail today. Both Victor and support staff provided detailed explanations and personal assistance as needed. More
by CarolS
November 03, 2015
Personable and professional! I felt welcomed at every meeting. Everything I asked for they delivered. I knew I was going to get a great car, but the service I received from sta I felt welcomed at every meeting. Everything I asked for they delivered. I knew I was going to get a great car, but the service I received from start to finish was just as great! More
by HappyHurtE350
Employees Worked With
Bill Zimmerman, Chris Popin, Stanley Baum
November 02, 2015
Great explaining everything in detail, very nice This was a great dealership. They answered all my questions and showed me everything i needed help with. I would highly recommend this wonderful deale This was a great dealership. They answered all my questions and showed me everything i needed help with. I would highly recommend this wonderful dealership. More
by Carolyn,123
November 01, 2015
It doesn't get any better! Joe Natale and Chris Bradfield get 10 out of 10.! Pick up a 2016 GLE 350 today and it went as smooth as silk. Joe Natale makes you feel like family Joe Natale and Chris Bradfield get 10 out of 10.! Pick up a 2016 GLE 350 today and it went as smooth as silk. Joe Natale makes you feel like family sharing a Thankgiving dinner, while Chis Bradfield was supreme in explaining the technology. Simply the best! More
by Carol1456
Employees Worked With
