Mercedes-Benz of Union
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Exceptional Customer Service We purchased a new GL450 from Ray Catena Mercedes Benz of Union this week. This is our first Mercedes Benz. Chris Popin was very professional and the We purchased a new GL450 from Ray Catena Mercedes Benz of Union this week. This is our first Mercedes Benz. Chris Popin was very professional and the customer service we received was exceptional. He was attentive and listened closely to our needs. Chris was able to secure the perfect GL450 for us with the color and options we wanted. Every step of the sales process was handled beautifully thanks to Chris. We very highly recommend Chris Popin. More
Very good salesmanship and car familiarization! I recently purchased a new Mercedes (E350 my 3rd), this is the first one from Ray Catena. I have always liked Ray Caten's, (I bought a Jaguar from the I recently purchased a new Mercedes (E350 my 3rd), this is the first one from Ray Catena. I have always liked Ray Caten's, (I bought a Jaguar from them in 2002), but they can be a little more pricier. But never the less, this time they did come down a little on the price, (in the past I met with female sales persons, who wanted outrages money and refused to comedown or negotiate on the price, so needless to say each time I went to a different Mercedes dealership, and ended up with a bigger car, that cost a lot less than what they wanted for a small Mercedes C350). This time I worked with a salesman whos name is Stanley Baum, a very nice man, who got the car I wanted and it even had some extras, that I hadn't even thought I wanted, but now really enjoy having. I also meet with Christopher Bradfield, the "product concierge" he was very helpful and knowledgeable about the new E350 and how it operates and all the amenities included in this car. More
Outsanding and Proficient service. The best car dealership experience we have ever had. My husband and I went to several dealerships and our experience at Ray Catena of Union was by far The best car dealership experience we have ever had. My husband and I went to several dealerships and our experience at Ray Catena of Union was by far the best. Customer service was magnificent. Our salesman, Victor Kaczynski was extremely professional and eager to have our business. We had other options and due to Victor's exceptional service was what impacted our decision. Go see Victor, no doubt you will be satisfied. More
Outstanding Customer Service and Extremely Professional This was my first time doing business with both Ray Catena Mercedes Benz of Union and my sales associate Mr. Richard Kazdan. Mr. Kazdan was very profe This was my first time doing business with both Ray Catena Mercedes Benz of Union and my sales associate Mr. Richard Kazdan. Mr. Kazdan was very professional, informative, and overall pleasant to deal with. He made leasing my new 2016 E350 4matic Sport absolutely effortless on my part. After only a few short phone conversations, Mr. Kazdan new exactly what I wanted, had all the paperwork drafted, and had my car prepared and ready for pick up. When I arrived Saturday morning all that was left for me to do was sign the paperwork. This was true professionalism at work. I would highly recommend both Ray Catena Mercedes Benz of Union and my sales associate Mr. Richard Kazdan, and I look forward to doing business with them again in the future. Best Regards, Eric C. Phillips More
Lease of Mercedes My salesman was very thorough in explaining the lease and the costs I would incur, service, and all aspects of getting the new car. Mr. Kazdan did no My salesman was very thorough in explaining the lease and the costs I would incur, service, and all aspects of getting the new car. Mr. Kazdan did not pressure or use undesirable sales techniques to further the leasing of this car. More
New lease My sales rep, Stan, was able to get me the exact car I wanted. Very pleasurable experience. Ty was also terrific in explaining all the features of the My sales rep, Stan, was able to get me the exact car I wanted. Very pleasurable experience. Ty was also terrific in explaining all the features of the car. More
Professional Purchased certified used car and everything handled very well by salesperson (Chris Popin) and Product Concierge (Christopher Bradfield). Certainly re Purchased certified used car and everything handled very well by salesperson (Chris Popin) and Product Concierge (Christopher Bradfield). Certainly recommend both of them to you. More
Oustanding service My sales representative gave me a detail understanding of what I need to know about the whole process of my vehicle. The sales and financial process w My sales representative gave me a detail understanding of what I need to know about the whole process of my vehicle. The sales and financial process was satisfactory. More
Excellent service Having shopped at this dealership for many years should say enough about how I feel. The customer service is second to none. Personnel are always wil Having shopped at this dealership for many years should say enough about how I feel. The customer service is second to none. Personnel are always willing to go the extra mile to help whether they know you or not. John Weber is probably the best sales person I have ever met in the auto business. The service department is probably the single most important reason I love dealing with Ray Catena. More
Excellent Service It is such a pleasure to deal with this dealership. I sent a msg via email requesting I am looking to lease a car. My inquiry was answered in a very t It is such a pleasure to deal with this dealership. I sent a msg via email requesting I am looking to lease a car. My inquiry was answered in a very timely manner. Arealle sent me a msg and also placed a call to see what I was looking for. I walked into the dealership of course the Receptionist very friendly which is always a plus in my book. Arealle came over and brought Howard over to let me know that Howard will be assisting me. Howard was very friendly not pushy at all which is also a plus in my book. I told him what I was looking for he brought us up to the showroom and showed us the car. Howard was very engaging and paid attention to what it was I was looking for. Thank you Howard it truly was a pleasure dealing with you. Kevin who walk us thru as to how the car worked was very patient and he knew what he was talking about. Thanks again to all. More