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Mercedes-Benz of Union
Union, NJ
814 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 814 reviews
April 04, 2016
Great experience, extremely professional and helpful. This is the second car we have leased from this dealership. Our salesman was extremely professional and found us the car that we wanted that no other This is the second car we have leased from this dealership. Our salesman was extremely professional and found us the car that we wanted that no other dealership could find for us. Also the price was the best around. He is very helpful and efficient. More
by Louise Kinas
Employees Worked With
April 04, 2016
Great experience at this dealership. I leased my car through Mercedes Benz Financial 4 years ago and wanted to buy it at the end of the lease. Chris Popin handled everything including ge I leased my car through Mercedes Benz Financial 4 years ago and wanted to buy it at the end of the lease. Chris Popin handled everything including getting the car CPO'd so I got another year of warranty and arranged for a few dings to be repaired. He also handled the finance and I was given a loan car for the few days mine was at the dealership. The transition was seemless and I totally satisfied with the professiona service I received from this dealership. More
by ndd1962
Employees Worked With
Chris Popin
March 30, 2016
Wonderful experience My experience from start to finish was exceptional as well as professional with Ray Catena Mercedes Benz of Union. The staff were extremely knowledgea My experience from start to finish was exceptional as well as professional with Ray Catena Mercedes Benz of Union. The staff were extremely knowledgeable and made my experience completely stree-free. Special thank you to John Farrell who was my sales consultant, and Christopher and Nick Bradfield who are involved with product concierge who even stayed late to prep my vehicle as well as assist me in explaining vehicle features. I will absolutely be returning to Ray Catena Mercedes Benz of Union and highly recommend their services. Thank you for making my experience an enjoyable one! More
by AHogan64
March 29, 2016
Quick & Friendly Service very knowledgable and friendly staff, large selection of all makes and models of Mercedes Benz, one of the easiest car buying experiences I have ever very knowledgable and friendly staff, large selection of all makes and models of Mercedes Benz, one of the easiest car buying experiences I have ever had More
by cknee0294
Employees Worked With
Stanley Baum
March 29, 2016
purchase of new mercedes c300 went great stan baum did a great job of helping me with my purchase. he was friendly, knowledgeable and made me a priority. william reyes - product conceriege -a stan baum did a great job of helping me with my purchase. he was friendly, knowledgeable and made me a priority. william reyes - product conceriege -also did a great job in getting me set up on my new vehicle. More
by ralphg
Employees Worked With
william reyes, Stanley Baum
March 25, 2016
Excellent Easy to work with service I am so happy with my new CLA. Stanely Baum was great in helping me get the car exact i wanted with all the features i wanted. Plan to stay with you g I am so happy with my new CLA. Stanely Baum was great in helping me get the car exact i wanted with all the features i wanted. Plan to stay with you guys for years to come. More
by Kerron Wilson
Employees Worked With
Stanley Baum
March 22, 2016
Amazing Service Amazing experience! Howard Hughes was patient, honest and very accommodating. He made my process super easy! Best of all he wasn't pushy at all. Amazing experience! Howard Hughes was patient, honest and very accommodating. He made my process super easy! Best of all he wasn't pushy at all. More
by Melhrnd
Employees Worked With
Howard Hughes
March 21, 2016
Excellent , fair, east to work with. Good feeling of trust. Very efficient experience. Fair dealing. Honest up front people. Pricing was very competitive. Follow up was good. Explained everything in terms of wh Very efficient experience. Fair dealing. Honest up front people. Pricing was very competitive. Follow up was good. Explained everything in terms of what to expect and everyone followed through and was true to their word. More
by NP NJ
Employees Worked With
Stanley Baum
March 20, 2016
Great experience today! I have been looking for a new car for a few weeks. Called Ray Catena yesterday and I was lucky enough to be connected to Chris Popin. I went in today I have been looking for a new car for a few weeks. Called Ray Catena yesterday and I was lucky enough to be connected to Chris Popin. I went in today and Chris spent A LOT of time with us, making sure we had all our questions answered and test drove everything we were considering. This is a really impressive dealership and I would highly recommend seeing Chris for your new Mercedes! More
by Rightback
Employees Worked With
Chris Popin
March 20, 2016
Excellent Services I am very satisfied dealing with Stanley Baum thru the entire process of searching for the right car with the right price especially since this is my I am very satisfied dealing with Stanley Baum thru the entire process of searching for the right car with the right price especially since this is my first time purchasing a Mercedes vehicle. He is extremely nice, thorough and very knowledgeable. My experience with Tyrell B. with who I had the tutorial with, was also outstanding. Very knowledgeable person and patient. They truly represent Ray Catena Mercedes Benz. I also want to mention the manager Dan. A superb manager and by far not shady like other manager in other dealerships I came across. I definitely recommend this place for their extraordinary service. More
by 0828
Employees Worked With
Tyrell B., Stanley Baum
